General Manager- Del Webb River Islands

Key Responsibilities

• Lead, mentor, and develop on-site staff to foster a collaborative, high-performing work environment.

• Ensure team adherence to company policies, procedures, and performance standards.

• Serve as the primary liaison between the Board of Directors, homeowners, and Action Property Management.

• Attend Board meetings, prepare detailed management reports, and present strategic recommendations.

• Oversee daily operations to maintain high standards of property quality, safety, and service.

• Develop and manage annual budgets, monitor financial performance, and ensure timely payment processing.

• Negotiate, oversee, and evaluate vendor contracts to ensure quality service and cost efficiency.

• Ensure compliance with all local, state, federal regulations, and company policies.

• Promote community engagement through events, communications, and homeowner outreach.

• Drive long-term strategic planning and identify opportunities for improvement and innovation.

Required Skills / Abilities

• Minimum of 3 years of property management experience. HOA high rise experience is preferred.

• CMCA certification or the ability to obtain within first 6 months.

• Ability to attend evening Board meetings as needed.

• Exceptional leadership, communication, and problem-solving skills.

• Ability to build and maintain client and resident relationships.

• Proven ability to lead teams, manage multiple priorities, and drive results.

• Skilled at developing and executing plans to achieve community objectives.

• Effective presentation skills.

• Acts ethically and upholds Action Property Management’s values.

• Proficiency in property management software and Microsoft Office Suite.

• Strong knowledge of budgeting, audits, reserve studies, and financial reporting.

How You'll Make an Impact

• You will be the expert consultant to the Association and the Board of Directors on matters concerns:

• California Common Interest Development law and high rise requirements

• Davis Stirling Common Interest Development Action

• Civil Codes applicable to non-compliance issues

Education / Certifications

• Minimum of a high school diploma or equivalent. Bachelor’s degree preferred.

CMCA certification preferred or the ability to obtain within 6 months of