Account Manager (German)
Description
David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a German speaking Account Manager to join their team in Greece.
Position: Account Manager
Location: Athens, Greece
Work model: on-site (hybrid 3/2 after 6 mo probation period, performance based)
Employment type: Full-time
DUTIES & RESPONSIBILITIES:
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Manage relationships with new and existing business customers for a leading e-commerce platform
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Support onboarding and registration of small-to-medium and high-cap business accounts
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Build and maintain strong relationships with key decision makers through phone and email communication
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Conduct outbound outreach and follow-up activities to drive account activation and engagement
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Support initial account setup and guide customers through platform features and services
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Promote feature adoption and encourage increased platform usage and customer spend
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Identify business opportunities and contribute to account growth and retention
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Maintain accurate customer records and pipeline updates within internal systems
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Work towards individual sales, account activation, and productivity targets
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Collaborate closely with internal teams within a multicultural and fast-paced environment.
REQUIREMENTS:
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Native or near-native level in German, with fluency in English (minimum B2 level)
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Previous experience in Account Management, Sales, Customer Success, or Business Development is considered a strong advantage
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Strong communication, relationship-building, and negotiation skills
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Target-driven mindset with ability to work towards KPIs and performance goals
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Self-motivated, proactive, and solution-oriented attitude
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Ability to create business opportunities and maintain long-term customer relationships
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Team player with ability to collaborate effectively in an international environment
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Comfortable working in outbound communication and customer-facing environment.
BENEFITS:
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Competitive renumeration package
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Private life and health insurance coverage
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Free access to corporate gym facilities
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Fixed working hours option for parents with young children
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Structured onboarding and training support
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Supportive team environment with development opportunities
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Relocation support
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And many others!