Field Service Engineer – Diagnostic Imaging (CT, PET & Nuclear)
Description
Job Description Summary
Are you an experienced Field Service Engineer with a passion for medical imaging? Or are you looking to transition into a rewarding and impactful industry?
GE HealthCare is seeking a Field Service Engineer to join our team, supporting CT, PET, and Nuclear Medicine systems across the Midlands and wider UK region.
This is a fantastic opportunity to work for a global leader in healthcare innovation, where your expertise directly contributes to improved patient care and outcomes. You will receive comprehensive training on state-of-the-art imaging technologies and be supported by a collaborative, purpose-driven team.
Job Description
Field Service Engineer – Diagnostic Imaging (CT, PET & Nuclear)
Location: UK Midlands (Birmingham-based with UK travel)
GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. We empower our teams to turn ideas into world-changing realities, creating an environment where every voice is valued and every contribution helps build a healthier world.
Key Responsibilities
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Perform installation, maintenance, and repair of CT systems across the Midlands, with flexibility to support wider UK requirements.
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Diagnose and resolve complex system-level faults across multi-technology platforms.
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Build strong relationships with healthcare professionals to ensure equipment uptime and customer satisfaction.
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Provide remote diagnostics and support from a home office, dialling into systems to troubleshoot and resolve issues where possible.
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Collaborate with engineering teams, service centres, and commercial functions to deliver exceptional service.
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Manage tools, spare parts, and travel logistics efficiently.
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Complete all required documentation accurately and within deadlines.
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Travel approximately 35–40% of the time, with occasional overnight stays.
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Attend international training courses as required.
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Be flexible to support overtime, short-notice callouts, and weekend shifts when needed.
Required Qualifications & Experience
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HNC (or equivalent) in Engineering or a related technical discipline.
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Field service experience (medical imaging experience advantageous but not essential – full training provided).
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Strong communication and interpersonal skills.
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Self-motivated, organised, and able to work independently.
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Experience with remote connectivity tools and diagnostics.
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Good IT skills, including familiarity with software installation, virtual machines, and troubleshooting.
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Full UK driving licence.
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Fluent in English.
Desirable Skills
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Experience with additional medical imaging modalities.
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Knowledge of DICOM and IT/network troubleshooting.
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Familiarity with CRM systems.
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Project management experience.
What We’re Looking For
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We are looking for individuals who demonstrate both technical expertise and a mindset aligned with our core principles:
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Serve patients, customers, and colleagues
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Deliver the future of healthcare with focus
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Lead with a Lean mindset
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Empower entrepreneurial thinking
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Collaborate, win together, and enjoy the journey
Why Join GE HealthCare?
As a standalone company since 2023, GE HealthCare combines over 125 years of innovation with the agility of a modern organisation. We are committed to creating a world where healthcare has no limits—through advanced technology, data-driven insights, and a culture built on care, collaboration, and continuous improvement.
Additional Information
Relocation Assistance Provided: No