Test Proctor - Academic Compliance - Quantico, VA
Description
Grand Canyon University! One of Arizona’s leading institutions of higher learning. Located in the Valley of the Sun in the heart of Phoenix, Arizona, GCU is a regionally accredited, private, nondenominational Christian University.
Grand Canyon University is looking to fill the position of Test Proctor, based at Marine Corps Base - Quantico, VA . The Test Proctor will be responsible for providing support services to ensure compliance with regulatory standards in order to create a secure and supportive testing environment. The role requires a flexible schedule, the ability to sit for long periods, and working in a quiet testing environment.
Hourly rate: $17.50 an hour
Location: In office at the GCU National Testing Center, Marine Corps Base Quantico, VA
Hours: 40 hours a week
What you will do:
-
Provides high quality customer service, reception, and accurate intake for all exam candidates for the designated Testing Center.
-
Utilizes professional proctoring procedures to support a secure exam environment. These procedures will vary depending on the designated testing center.
-
Administers and processes online exams, department make up exams, special accommodation exams and other external exams as assigned.
-
Follows all exam security protocol at all times.
-
Maintains credentials necessary to administer any high-stakes certification examinations. This requires the completion of any annual qualifications exams and maintains certification by consistently following exam protocol.
-
Ensures a safe and supportive learning environment by complying all governing regulatory guidelines, be they departmental or outside regulatory bodies.
-
Assists in troubleshooting basic technology problems affective exam administration.
-
Assists with basic clerical work, data entry and other support projects as directed.
-
Responsible for maintaining exam center in a professional ready state, e.g., maintaining needed equipment, furniture and overall state of exam center.
-
Performs other duties as assigned.
What you will need
-
Bachelor’s Degree from a regionally accredited college or university
-
Must be willing to have flexible work schedule; evening and weekend hours if needed.
-
Must be able to pass pre-employment background check.
-
Ability to use varying styles, approaches, skills and techniques that reflect an understanding and acceptance of the role of culture in a diverse, multi-cultural workplace.
-
Able to consistently demonstrate high quality customer service.
-
Basic computer proficiency in use of computer and Microsoft applications.
-
Provide a positive candidate experience.
-
Ability to discern exam taking potential violations and escalate to management as necessary.
-
Ability to handle issues when exam candidates need to be dismissed from exam as a result of wrongful behavior.
-
Must be able to obtain certifications required based upon the designated exam center’s requirements.
-
Must be able to sit for long periods of time and also escort candidates to and from testing room.
-
Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance.
-
Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.
Why work at GCU
-
Exceptional workplace benefits include medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan.
-
Generous time off plan and 11 paid holidays.
-
Paid time off to volunteer in the community or at GCU sponsored events.
-
We also offer full-time employees, their spouses, and dependent children an Education Tuition Discount Program.
-
Free on-site gyms on campus.
#INDLOPESUP