Associate Director, KYC Operations, Operations
Description
Key Areas of Responsibilities
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The main responsibilities include periodic review and other KYC-related tasks; client onboarding is not part of the scope.
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Lead the local team and coordinate with the Head of KYC Operations.
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Identify, recommend, and assist in implementing process and technology improvements.
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Act as SME to guide clients through the KYC Requirements and document variations.
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Risk and regulatory classification of existing clients.
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Interact with clients for periodic reviews and resolve issues from screening processes, escalating exceptions to AML or Compliance as appropriate.
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Conduct in-depth analysis on client ownership structures via public sources or provided documents and support the team with additional confirmation or approvals if needed.
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Verify submitted documents with external data sources and screening tools per Customer Identification Program.
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Stay updated on process/regulatory changes and ensure open communication across regions.
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Respond to internal audit queries on KYC processes and client files.
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Other KYC-related tasks may be assigned from time to time.
Requirements
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Bachelor’s degree or above.
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Minimum 5-8 years’ relevant KYC/client onboarding experience, preferably in banking. Candidates will less experience will be identified as Associate.
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Experience with various client types (Institutions, Corporates, SPVs, Trusts, Funds, FIs).
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Strong understanding of constitutional documents and corporate structures.
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Excellent verbal and written communication.
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Mandarin proficiency is advantageous for reviewing Chinese documents.
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Knowledge of HK SFC AMLO and MAS KYC requirements necessary.
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Industry knowledge, including products, markets, and front-to-back processes, a plus.
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Attention to detail, process orientation, time management, organizational and relationship-building skills, and strong investigative ability.
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