Quality Assurance Exec, Sales

CompanyFOH Hospitality
LocationSheraton Vistana Villages, Sheraton Vistana Resort
CategoryQA
Seniority-
Workplace-
Posted2026-08-24
Viaworkday

Description

Are you looking for a place where meaningful moments are made together?

W e make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Quality Assurance Executive , you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled .

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Competitive Pay

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Medical/Dental/Vision/401K opportunities

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Travel discounts

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Credit Union Membership

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Tuition Reimbursement

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Professional Counseling & Family Support

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Growth and Development Opportunities

*Benefit eligibility will vary by position

As a Quality Assurance Executive, a typical day will include:

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Assure complete and accurate processing of documents pertaining to sales.

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Focus on quality , accuracy, productivity and associate motivation with emphasis on monitoring consistency, effective feedback, and accurate tracking.

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Review any paperwork discrepancies or deficiencies with the Sales Executive and/or Sales Manager.

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Review details of contracts with customers.

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Thoroughly review loan applications and financial documents with the customer and ensures proper completion.

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Leverage resources for providing service to guests and O wners (e.g., Vacation Ownership Advisors) in an effective manner.

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Fulfill requests from O wners regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.

Guest Experience and Company Standards

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Welcome and greet guests and anticipate and address their needs.

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Interact with colleagues and guests professionally and promptly.

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Develop and maintain positive working relationships with others . Support team to reach common goals and listen and respond appropriately to the concerns of employees.

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Always follow company policies and safety procedures.

To Become a Quality Assurance Executive:

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Available to work a flexible schedule to include weekends and holidays.

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Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time .

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Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance .

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Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.