Controls & Automation - Panel Shop Technician I

At DNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.

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The Technician I assists in the assembly, wiring, and preparation of control panels and automation enclosures under close supervision. Responsibilities include basic wiring, component labeling, continuity checks, documentation updates, and maintaining a clean and safe work environment. This role focuses on building foundational panel assembly and technical skills.
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JOB RESPONSIBILITIES

• Evaluate business and operational processes for opportunities to improve efficiency, quality, and consistency.

• Identify recurring problems, rework, equipment failures, customer concerns, and process gaps.

• Lead or assist with root cause investigations and corrective actions.

• Work with department leaders to develop and implement practical process improvements.

• Help develop and maintain company procedures, workmanship expectations, and operational standards.

• Follow up on completed work and major projects to identify lessons learned and opportunities for improvement.

• Engage with customers to gather feedback on equipment, service, communication, and overall experience.

• Help resolve significant or recurring customer quality concerns.

• Identify unmet customer needs and potential opportunities for new products, services, rental offerings, or capabilities.

• Improve coordination and handoffs between Sales, Engineering, Shop, Inventory, Rentals, PLC/Controls, and Field Services.

• Monitor quality and operational trends and communicate significant findings and recommendations to leadership.

• Support the continued development of Sable Automation's Operations and Quality Management Systems.

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JOB REQUIREMENTS

• Bachelor’s degree or equivalent professional management experience.

• WMS/SAP knowledge.

• Communication skills, both oral and written.

• Microsoft Office skills, including Excel, Access, PowerPoint, and Word.

• Ability to motivate and influence people.

• Organizing, planning, and problem solving skills.

• Team player with good statistical and numerical ability and attention to detail.

BENEFITS

• Competitive Salary + bonus

• 401(k)/ Retirement savings

• Comprehensive Benefits (medical, dental, vision, life and disability coverage)

• Career growth

• Paid vacation/holidays