Business Analyst

Building products used by millions of people requires more than collecting requirements — it takes the ability to connect business goals, user needs, and technical solutions into a clear product vision. In this role, you’ll work closely with product managers, developers, designers, and stakeholders across the business, helping transform ideas into scalable product solutions. You'll play a key role in shaping product functionality, optimizing workflows, and ensuring that teams stay aligned throughout the entire development lifecycle.

In this role, you will
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Gather, analyze, and document business, product, and user requirements for new features and product improvements

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Collaborate with stakeholders to understand business objectives, identify opportunities, and align product initiatives with strategic goals

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Define and refine business processes, user journeys, workflows, user stories, and acceptance criteria

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Work closely with development teams throughout the delivery lifecycle to ensure requirements are clearly understood and implemented

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Coordinate feature delivery activities, support release planning, and facilitate communication between cross-functional teams

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Maintain product documentation, ensuring requirements, specifications, and business rules remain accurate and up to date

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Provide regular updates, insights, and recommendations regarding product progress, risks, and opportunities

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Support system integrations and participate in solution design discussions to ensure business needs are effectively addressed

It’s all about you
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2+ years of experience as a Business Analyst or Product Owner within software development environments

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Strong understanding of business analysis practices, business process modeling, requirement management, and Agile methodologies

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Proven experience gathering, documenting, and managing functional and non-functional requirements

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Strong experience writing user stories, use cases, acceptance criteria, and product documentation

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Understanding of product metrics, A/B testing, and data-driven decision making

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Experience coordinating feature delivery, including cross-team communication, release planning participation, and requirement clarification

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Strong practical experience using AI tools to improve business analysis activities, requirement management, documentation, and productivity

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Proficiency with Jira, Confluence, or similar collaboration and project management tools

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Excellent communication and stakeholder management skills with the ability to work effectively with both technical and non-technical audiences

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Strong analytical thinking, attention to detail, and problem-solving skills

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Ability to manage multiple priorities and work effectively in a fast-paced product environment

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Proactive mindset with a strong sense of ownership and accountability

• Upper-Intermediate (B2) English or higher

Would be a plus
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Practical experience working with third-party integrations, APIs, and external

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Previous experience in QA, Technical Support, or Software Development roles

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Experience working with high-load consumer products, subscription-based services, social platforms, or digital products with large user bases

What we offer

• Care and support:

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20 paid vacation days, 15 sick days, and 6 additional days off for family events

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Up to 10 additional days off for public holidays

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100% medical insurance coverage

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Sports and equipment reimbursement

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Team building events, corporate gifts, and stylish merch

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Maternity Recovery Support Allowance

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Financial and legal support

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Position retention and support for those who join the Armed Forces of Ukraine

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Participation in social initiatives supporting Ukraine

• Comfortable working environment:

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Work from our Kyiv hub or remotely with a flexible schedule

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Modern equipment or depreciation of your own tools

• Investment in your future:

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Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche

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70% of our heads and leads have grown into their roles here – so can you!

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Performance-oriented reviews and Individual Development Plans (IDPs)

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Reimbursement for professional courses and English classes

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Corporate library, book club, and knowledge-sharing events

Hiring process
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Intro call

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Technical interview

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Final  interview

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Reference check

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Offer

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