Senior Specialist Collection, Dunning & Dispute Management
Description
MAIN RESPONSABILITIES
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Resolve incidents with customers about queries and payments
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Build relationships and credibility with internal and external customers
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Proactively handle collections within a portfolio of customers, based on policies and procedures defined by the company
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Ensure proper financial measures for collections
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Address insolvencies according to company policies and procedures
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Be in charge of providing support in accounting closings
QUALIFICATIONS & SKILLS
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1-2 years of experience in AR or a position related to Finance. E.g. Cash Allocation, Cash Collection, and Dispute Management.
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Experience with ERP systems (SAP, Autobank, Salesforce, and Smarteye) is a plus
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Experience with automation of credit to cash process between different tools
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Analytical skills: Understanding account situations and studying the problem.
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Strong and clear communication
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Detail & solution-oriented person
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Romanian and English are required; German is a plus.
WHAT DO WE OFFER?
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Hybrid Work Model : Flexibility to work from home and in the office, according to the policy, helping you achieve a healthy work-life balance.
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Full-time position based in Barcelona.
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Ticket Restaurant : Enjoy a daily meal allowance to support your well-being.
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Flexible retribution : Kindergarten & Transport
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30 Labor Days of Holidays : Ample time off to relax and recharge.
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Language Lessons : Access to language lessons to help you grow both personally and professionally.
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Medical Insurance : 60% company-subsidized medical insurance for employees, with the option to extend coverage to family members at a highly competitive rate.
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Open and Modern Office Environment : Work in a collaborative, innovative, and comfortable space designed for your success.