Outlet Host/Hostess - HRC Waikiki
Description
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description
The Host is the initial contact with the guests. Therefore, it is essential to start guests off with a positive experience at the front door. A Host is anyone who greets, seats and pages guests. In addition, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart).
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Opening doors, where applicable
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Welcoming and thanking guests
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Answering questions - accurately and politely
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Maintaining a clean and organized waiting area
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Answering the phone
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Directing guests to areas & restrooms
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Providing security for co-workers, guests and celebrities
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Assisting servers, bussers and managers
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Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, wiping menus, restroom maintenance, etc.
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Assuring the complete satisfaction of each and every guest
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Creating memorable experiences
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Entertaining guests to create “Raving fans”
This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.