Head of Content Moderation
Director
Description
We are looking for a hands-on leader, problem solver, and out-of-the-box thinker who thrives in a fast-paced environment and naturally balances user safety, user experience, business objectives, and operational efficiency.
The ideal candidate is highly execution-oriented, comfortable making data-driven decisions under pressure, and passionate about building world-class Trust & Safety operations, moderation technologies, and scalable compliance solutions. They should be equally comfortable discussing strategy with executives, solving operational challenges with teams, and partnering with engineers to build innovative moderation systems.
- 4+ years of experience in a leadership role within Content Moderation, Trust & Safety, visual recognition, voice moderation, text moderation, or Technical Operations with responsibility for building technical and business solutions.
- 3+ years of experience in fast-paced B2C technology companies, startups, or engineering-driven organizations.
- Strong understanding of UGC platforms, livestreaming ecosystems, platform integrity, and content safety challenges.
- Experience evaluating legal and operational risks related to government regulations, platform policies, and compliance requirements, including Apple App Store, Google Play and payment providers policies.
- Advanced knowledge and hands-on experience handling high-risk, illegal, harmful, and regulated content categories.
- Demonstrated success leading cross-functional projects involving Product, Engineering, Operations, Compliance, and external vendors.
- Strong leadership, people management, stakeholder management, and project management skills.
- Excellent analytical thinking, decision-making, prioritization, and execution capabilities in a fast-moving environment.
- Strong organizational and time management skills, with the ability to manage multiple high-priority initiatives simultaneously.
- Excellent written and verbal communication skills in English (Russian is a strong advantage).
- Technical background or experience in Engineering, Data Science, Machine Learning, AI, or related fields is a strong plus.
- AI-first mindset with a strong interest in leveraging automation, machine learning, and emerging technologies to improve safety, efficiency, and user experience is a strong plus.