Business Continuity and Disaster Recovery Manager

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Job Description

At Regions, the Business Continuity and Disaster Recovery Manager is responsible for the hands-on management of the Business Resiliency program. This position requires a proven subject matter expert with demonstrated competency in the planning, development, program execution, maintenance and testing of Enterprise Business Continuity, Disaster Recovery, and Crisis/Incident Management programs. This position requires communication and coordination across the organization and must demonstrate strong communication and stakeholder management skills.

Primary Responsibilities

• Ensures that plans are properly rated for all business process areas, contains all required sections, and reflects current conditions

• Develops plans and strategies that are appropriate, cohesive, and viable, while recovering key functions within required time frames

• Provides training on the correct implementation of Business Continuity and Disaster Recovery (BC & DR) processes, standards and impart training to ensure recoverability of business processes and supporting services across organizations

• Supports review and maintenance of business continuity policy, standards, and processes

• Coordinates internal reporting and tracking of business continuity related issues and remediation activities

• Supports assigned oversight areas with the creation, maintenance and testing of their various business continuity plans

• Identifies Business Continuity related risks (internal / external), the assessment of their likelihood, as well as potential impacts and risk mitigation plans

• Proactively identifies and implements BC & DR program and process improvements

• Provides ongoing subject matter expert (SME) guidance and assistance on business continuity matters

• Ensures that Technology Disaster Recovery applications have fully documented, tested, executable plans

• Designs, coordinates, and executes BC & DR annual test exercises for critical business processes and produce test reports including lessons learned

• Partners with infrastructure and application areas to develop and maintain recovery procedures for Tier 1 business applications

• Develops recovery priorities, timelines, and strategy for proper sequence of recovery components

• Educates technology partners in practices of technology risk disaster recovery planning

• Reviews existing and proposed plans for recoverability effectiveness and identify opportunities for improvement

• Provides guidance to management in self-assessing their control environment

• Develops and reviews third party contracts for hardware and telecom services for Disaster Recovery hardware equipment and location resources

• Partners across Technology, Operations, Digital, and Data (TODD) to ensure controls are designed, implemented, and   monitored   to strengthen risk management, compliance, and cyber security, effectively mitigating risk to levels within the company’s risk appetite

• Ensures disciplined change management by evaluating risk and control impacts when designing or implementing changes to processes, systems, products, and/or services

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

This position is incentive eligible.

This is a single incumbent position.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field and ten (10) years of hands-on Business Continuity and/or Information Technology Disaster Recovery experience of which three (3) years are leadership, supervisory or management experience

• Or High School Diploma or GED and fourteen (14) years of hands-on Business Continuity and/or Information Technology Disaster Recovery experience of which three (3) years are leadership, supervisory or management experience

• Familiarity with Governance, Risk and Compliance as it applies to BCDR planning

• Financial Services/Banking industry experience

Preferences

• Business Continuity, Disaster Recovery, Risk and Audit certifications preferred (e.g. Associate Business Continuity Professional (ABCP), Certified Business Continuity Professional (CBCP), Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC), Master Business Continuity Professional (MBCP), etc.)

• Experience with Business Continuity Planning (BCP) framework components including Business Resumption Planning, Crisis Management Planning, Incident Response Planning, Disaster Recovery Planning, Plan Exercising/Testing, and Conducting BIAs

• Experience in performing BC Audits

• Experience in managing and coordinating the response to a major, unplanned disruptive event that required activation of the BC/DR/Incident or Crisis Management Plans

Skills and Competencies

• Ability to develop and maintain relationships with employees of all levels

• Ability to think strategically and drive tactical execution

• Ability to understand and apply DR concepts to both mainframe and distributed environments

• Ability to work effectively as a member of a cross-functional team

• Advanced influencing skills and ability to drive the BC & DR agenda

• Knowledge and experience in performing assessments aligned with the best practices

• Knowledge of the Disaster Recovery Institute International (DRII)/Business Continuity Institute (BCI)/BCDR frameworks

• Proven leadership skills and a track record of team building

• Strong analytical, critical thinking, problem resolution, and decision-making skills

• Strong documentation skills, including the ability to create detailed and well-organized summaries of risk assessment findings that can be easily understood by stakeholders

• Strong presentation, interpersonal, written, and verbal communication skills

• Understanding of and ability to interpret applicable rules, regulations, and industry guidance

Additional Responsibilities and Preferred Qualifications

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Key Responsibilities

• Develop and execute the enterprise resiliency strategy aligned to business objectives, regulatory requirements, and risk appetite.

• Provide leadership and oversight to managers responsible for Disaster Recovery, Business Continuity, Operational Resilience, and Vendor Resilience programs.

• Establish governance, policies, standards, and testing frameworks to ensure organizational readiness and recovery capabilities.

• Partner with senior business, technology, security, risk, and vendor management leaders to identify critical services, mitigate resilience risks, and strengthen operational stability.

• Lead resilience assessments, exercises, and crisis preparedness activities to validate recovery and continuity capabilities.

• Drive continuous improvement through metrics, reporting, and lessons learned from incidents, tests, and industry events.