Site Reliability Engineering (SRE) Leader

We are looking for a hands-on SRE Leader with a strong software engineering background to build and lead PatSnap’s Singapore SRE team.

You will combine team leadership with active involvement in technical design and development, improving the reliability of our global SaaS platform while building platforms, automation, and AI-enabled tools. This role will also contribute directly to the company’s broader AI transformation.

Responsibilities

• Build and develop the Singapore SRE team, setting technical direction and delivery priorities.

• Improve the reliability, security, scalability, and engineering efficiency of our global SaaS platform.

• Lead technical projects end to end, contributing hands-on to design, development, and production rollout.

• Build internal platforms, developer tools, and automation to solve systemic problems and reduce repetitive work.

• Establish and maintain 24/7 on-call coverage through a team rotation, participate in on-call duties, and lead major incident response and follow-up improvements.

• Strengthen service governance, observability, reliability targets, and release safety.

• Identify and deliver practical applications of AI tools and agents that measurably improve engineering productivity, quality, or reliability.

• Collaborate with engineering, product, and security teams across Singapore, China, and other locations.