Warranty Administrator-Automotive

Summary

Zayani Motors, a leading company in Bahrain with a proven track record, is seeking a Warranty Administrator - Automotive to join our dynamic team. Our company is expanding and we are looking for a skilled and dedicated individual to join us in this journey. The ideal candidate should have experience in warranty administration and possess a professional attitude.

Key Responsibilities

-
Process and manage all vehicle warranty claims in a timely and efficient manner

-
Review and approve warranty claims based on the manufacturer's guidelines

-
Maintain accurate and up-to-date warranty records

-
Communicate with customers, suppliers, and manufacturers regarding warranty claims and resolutions

-
Monitor warranty expenses and report on any discrepancies or trends

-
Collaborate with the service department to ensure proper warranty procedures are followed

-
Train and educate staff on warranty policies and procedures

-
Resolve any conflicts or issues related to warranty claims

-
Keep up-to-date with the latest warranty trends and regulations

-
Conduct regular audits to ensure compliance with warranty procedures and regulations

-
Prepare reports and presentations on warranty performance and improvements

Requirements

-
Minimum of 5 years of experience in warranty administration in the automotive industry

-
Excellent knowledge of vehicle warranty policies and procedures

-
Strong communication and interpersonal skills

-
Ability to work independently and in a team environment

-
Proficient in Microsoft Office and other relevant software

-
Detail-oriented with strong analytical and problem-solving skills

-
Proven ability to manage multiple tasks and meet deadlines

-
Strong organizational and time-management skills

-
Knowledge of automotive industry regulations and standards

-
Fluent in English, Arabic is a plus