Customer Quality Engineer (f/m)

What You Will Do

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Quality Data Analysis: Collect and evaluatee customer quality data to identify trends and determine root causes of quality issues.

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Project Management: Lead smallscale quality improvement projects, ensuring effective implementation of solutions within established timelines.

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Crossfunctional Collaboration: Partner with engineering, production, and support teams to resolve customer quality concerns and enhance product standards.

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Quality Assurance Development: Design and implement robust quality assurance processes to maintain compliance with industry standards and best practices.

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Technical Customer Support: Provide expert technical support to customers, addressing complex qualityrelated inquiries and facilitating timely resolutions.

What You Will Need

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Quality Assurance: Expertise in implementing and managing quality standards to ensure customer satisfaction.

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Root Cause Analysis: Proficient in identifying underlying causes of quality issues to devise effective solutions.

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Project Management: Skilled in leading and coordinating quality improvement projects from inception to completion.

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Statistical Analysis: Ability to analyze quality metrics using statistical tools to inform decisionmaking.

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Crossfunctional Collaboration: Experienced in working with diverse teams to integrate quality processes across departments.

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Advanced Problem Solving: Capacity to tackle complex quality challenges with innovative and effective approaches.

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Technical Documentation: Proficient in creating comprehensive quality reports and maintaining accurate documentation.

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Continuous Improvement: Knowledgeable in applying continuous improvement methodologies to enhance quality processes.

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Communication: Effective in conveying complex quality information clearly to stakeholders and team members.

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Customer Focus: Strong ability to understand and meet customer quality requirements and expectations.

What You Will Gain

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Salary range from 12 000 to 18 500 PLN gross – depending on experience.

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Advancement opportunities in an international team.

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A total rewards package that includes private health insurance, life & accidental insurance.

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Multisport package.

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Meal vouchers.

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Company performance bonus program.

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Work-life balance, semi-flexible working time.

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PPK: Company contribution to your PPK account up to 4% of compensation depending on seniority.

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Hybrid work model.

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Educational support.