Account Manager Lead – Supply Chain Finance (Corporates)
Description
Product: Supply Chain Finance (Demica)
Territory: Corporate Customers
Location: London (Hybrid)
Help corporate customers unlock growth through Supply Chain Finance
As organisations increasingly look to optimise working capital, strengthen supplier and buyer relationships, and improve liquidity, Supply Chain Finance (SCF) has become a critical strategic tool. At FIS, we help corporate customers maximise the value of their working capital programmes through innovative financing solutions powered by the Demica platform.
Our Supply Chain Finance offering spans both Payables Finance (Supplier Finance) and Receivables Finance solutions, enabling organisations to optimise cash flow across the entire order-to-cash and procure-to-pay cycle.
We're looking for an Account Manager to drive growth, deepen customer relationships and maximise the value delivered across our corporate customer base. This role will provide dedicated coverage for corporate customers, ensuring opportunities for expansion, retention and customer success are fully realised, with a particular focus on the growth of payables and receivables finance programmes.
The impact you'll have
As an Account Manager, you'll build trusted customer relationships, identify growth opportunities and help corporate customers maximise the value of their working capital strategy through both receivables finance and payables finance solutions.
You'll
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Manage and develop relationships with a portfolio of corporate customers.
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Act as the primary commercial contact for customers throughout their lifecycle.
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Identify opportunities to expand existing programmes and introduce additional working capital solutions, including receivables finance, supplier finance and adjacent financing structures.
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Build trusted relationships with key stakeholders across treasury, finance, procurement, accounts receivable, working capital and supply chain functions.
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Partner with customers to understand strategic priorities around liquidity, cash flow optimisation and balance sheet efficiency.
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Drive customer retention through proactive engagement, issue resolution and value delivery.
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Collaborate with sales, product, implementation and client services teams to deliver an exceptional customer experience.
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Develop and execute account plans focused on customer growth, adoption and long-term success.
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Serve as a customer advocate by providing market feedback and customer insights to internal teams.
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Influence how customers approach working capital optimisation, receivables strategy, supplier engagement and Supply Chain Finance programmes.
Your success will be measured through revenue growth, customer retention, programme expansion, receivables finance adoption, customer engagement and long-term value creation.
What You'll Be Supporting
You'll represent FIS's Supply Chain Finance capabilities through the Demica platform, helping customers optimise working capital through both payables and receivables finance solutions, including:
Receivables Finance Solutions
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Receivables Finance programmes.
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Receivables Purchase programmes.
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Accounts Receivable financing solutions.
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Buyer-led receivables programmes.
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Distributor and channel financing programmes.
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Working capital solutions supporting order-to-cash optimisation.
Payables Finance Solutions
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Supply Chain Finance (Supplier Finance) programmes.
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Buyer-led financing programmes.
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Supplier onboarding, adoption and utilisation strategies.
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Working capital solutions supporting procure-to-pay optimisation.
Cross-Solution Growth Opportunities
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Programme expansion and utilisation initiatives.
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Customer onboarding and supplier/buyer ecosystem growth.
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Reporting, analytics and programme performance insights.
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Technology-enabled working capital and finance transformation initiatives.
This is a consultative, relationship-led role focused on helping customers achieve measurable outcomes such as improved liquidity, accelerated cash conversion, increased programme utilisation, stronger trading-partner engagement and enhanced operational efficiency.
How You'll Do It
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Own and develop a portfolio of corporate customer relationships.
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Create and execute account plans aligned to customer objectives and business priorities.
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Identify opportunities to grow receivables finance programmes while supporting broader Supply Chain Finance expansion.
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Engage stakeholders across treasury, accounts receivable, accounts payable, finance, procurement, supply chain and executive leadership teams.
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Conduct regular business reviews and strategic account discussions.
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Build compelling commercial cases for programme enhancement and expansion.
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Partner closely with implementation, product, operations and client services teams to ensure successful customer outcomes.
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Maintain accurate forecasting, pipeline visibility and opportunity management disciplines.
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Stay informed on market trends, working capital developments, receivables finance innovation and Supply Chain Finance best practices.
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Represent FIS at customer meetings, industry events and executive engagements where appropriate.
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Capture and share customer feedback to support go-to-market and product development initiatives.
What we're looking for
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Proven experience in account management, relationship management or customer success within financial services, fintech or B2B technology environments.
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Strong commercial mindset with experience identifying and developing revenue growth opportunities.
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Demonstrated ability to build and maintain relationships with senior customer stakeholders.
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Experience managing strategic customer accounts and delivering customer retention outcomes.
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Strong communication , presentation and stakeholder management skills.
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Ability to manage multiple priorities and customer engagements simultaneously.
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Experience operating in a consultative, customer-focused environment.
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Professional fluency in English.
Preferred experience
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Experience within Receivables Finance, Supply Chain Finance, Working Capital Solutions, Trade Finance or Structured Trade and Receivables Finance (STRF).
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Strong understanding of receivables finance structures, accounts receivable financing and working capital optimisation strategies.
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Knowledge of Supply Chain Finance solutions across both payables finance and receivables finance.
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Knowledge of the Demica platform or similar working capital finance technology solutions.
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Experience working with large corporate or multinational organisations.
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Understanding of treasury, receivables, procurement, finance or supply chain functions.
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Experience managing complex stakeholder environments across multiple business functions.
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Exposure to financial technology, SaaS or platform-based solutions.
Why join FIS?
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Be part of a global financial technology organisation supporting working capital transformation.
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Help corporate customers maximise the impact of their Supply Chain Finance programmes.
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Work with leading organisations on strategic, high-value customer relationships.
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Collaborate with product, implementation, operations and commercial specialists across a global organisation.
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Gain exposure to senior customer stakeholders and complex financing solutions.
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Build your career within a growing business and customer-facing organisation.
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Play an important role in accelerating the growth of FIS Supply Chain Finance solutions.
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Receive competitive compensation and comprehensive benefits aligned to the employing location.
Ready to apply?
If you're excited by the opportunity to help corporate customers unlock value through Supply Chain Finance and build long-term customer partnerships, we'd love to start a conversation.
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