Head of Compliance
Description
David Kennedy Recruitment is working with an innovative global Customer Experience company currently looking to hire a Head of Compliance to join their growing international team.
Position: Head of Compliance
Location: Limassol, Cyprus
Employment type: Full-time
DUTIES AND RESPONSIBILITIES
-
Lead the development, implementation, and continuous improvement of compliance frameworks, policies, and governance processes across the business
-
Ensure full compliance with all applicable regulatory, legal, AML, KYC, Responsible Gambling, and data protection requirements across multiple jurisdictions
-
Monitor regulatory developments and support the business in adapting policies, procedures, and controls in line with evolving regulations and operational initiatives
-
Conduct regular compliance risk assessments and implement corrective actions to address identified gaps and regulatory requirements
-
Oversee marketing compliance approvals to ensure alignment with industry standards and responsible gaming regulations
-
Manage and coordinate new licence applications in collaboration with legal partners and regulatory authorities
-
Act as the primary point of contact for regulators across multiple jurisdictions including the UK, Spain, Sweden, Portugal, and other regulated markets
-
Prepare and deliver compliance reports, updates, and regulatory insights to senior leadership and key stakeholders
-
Manage regulatory inspections, audits, examinations, and reporting obligations
-
Develop and deliver compliance training programmes for employees across the organisation
-
Lead, mentor, and support the compliance team, fostering a culture of accountability, collaboration, and continuous improvement
-
Collaborate closely with development and operational teams to ensure customer-facing journeys, systems, and services remain aligned with compliance and regulatory requirements.
REQUIREMENTS
-
Bachelor’s degree in Law, Finance, Business Administration, or a related field, with a strong preference for a legal background
-
Minimum 4 years of experience within iGaming compliance environments
-
Strong understanding of multi-jurisdictional licensing frameworks including MGA, UKGC, SGA, DGA, and other regulated markets
-
In-depth knowledge of AML, KYC, Responsible Gambling, and regulatory compliance obligations
-
Proven experience working directly with regulators, managing audits, inspections, and regulatory reporting processes
-
Strong leadership and people management experience with the ability to mentor and develop high-performing teams
-
Experience handling customer-related decision-making processes connected to Safer Gambling and AML matters
-
Strong analytical, organisational, and problem-solving skills
-
Excellent communication and stakeholder management abilities across technical, operational, and executive teams
-
Ability to maintain a high level of confidentiality, professionalism, trust, and credibility in sensitive matters
-
Proactive mindset with the ability to drive process improvements and operational excellence within a regulated environment.
OFFER
-
Excellent working environment within an international organisation.
-
Medical insurance and pension plan options.
-
Birthday vouchers and additional perks for special occasions.
-
Fully equipped kitchen and in-house entertainment space.
-
Monthly lunches, corporate events, sports teams, competitions, and social activities.
-
Daily snacks and a casual dress code.
-
Strong opportunities for professional growth and career progression within a global organisation.