Business Operations Manager

Job Profile

Administrative Operations Manager 1

Job Family

Administrative Operations

Time Type

Full time

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Manages the routine operations of a department within the division. Monitors budget, implements strategic priorities, and prepares reports for senior management.

Job Description

The ASU Art Museum in the Herberger Institute for Design and the Arts at Arizona State University is seeking a Business Operations Manager to lead, develop, manage, and oversee the museum’s business, financial and human resources operations. This position is responsible for a broad portfolio that includes budgeting, forecasting, financial reporting, grants, strategic and resource planning, procurement, travel, human resources and student employment, payroll and timekeeping, internal controls, and operational process improvement

The Business Operations Manager serves as a key partner to the Director and museum leadership, providing financial and operational analysis, developing effective administrative systems and controls, and translating institutional priorities into sustainable financial and staffing plans. The position coordinates business operations support across museum functions and helps ensure responsible stewardship of university, grant, and other museum resources.

The successful candidate is expected to demonstrate considerable initiative in meeting deadlines, anticipating operational needs, and identifying opportunities to improve and streamline processes. This individual will be a self-starter with an efficient and organized approach to work, excellent customer service and communication skills, sound judgment, and the ability to independently manage multiple priorities and complex responsibilities.

Position Salary Range: ​

• $76,241 - $80,000 annually

Essential Duties:

Business Operations Management & Supervision

• Lead and oversee the museum’s day-to-day business operations, ensuring effective, accurate, and timely support across museum functions.

• Supervise the Business Operations Specialist and other assigned personnel, including establishing priorities, delegating responsibilities, reviewing work, managing workload, and supporting professional development.

• Provide direction, training, coaching, and guidance to assigned staff while promoting effective customer service, accountability, and continuous improvement.

• Establish and maintain clear roles, workflows, internal controls, procedures, and service expectations for business operations functions.

• Coordinate fiscal support for Curatorial, Exhibitions, Education, Collections, Development, Marketing/Communications, Visitor Services, Security, Facilities, and other museum functions.

• Foster a culture of collaboration, accountability, data-informed decision-making, customer service, and responsible stewardship of resources.

• Coordinate with internal and external auditors and university partners in support of financial reviews, audits, and compliance requirements.

• Financial Management, Budgeting & Reporting

• Develop, administer, monitor, and forecast museum operating budgets and other financial resources in collaboration with the Director, museum leadership, and appropriate university partners.

• Prepare and analyze financial reports, forecasts, projections, reconciliations, and other management information to support operational and strategic decision-making.

• Monitor revenues, expenditures, commitments, balances, and financial activity to identify trends, risks, variances, and opportunities requiring management attention.

• Coordinate financial activities and reporting with the museum’s outside nonprofit accounting consultant/CPA, as appropriate.

• Support fiscal year planning, year-end activities, audits, reconciliations, and other financial reporting or compliance requirements.

• Develop and maintain appropriate financial procedures, documentation, controls, and records to support accuracy, transparency, compliance, and responsible stewardship.

• Provide financial analysis and recommendations to museum leadership regarding resource allocation, operational priorities, institutional initiatives, and fiscal sustainability.

Grants Administration

• Develop, administer, monitor, and forecast museum operating budgets and other financial resources in collaboration with the Director, museum leadership, and appropriate university partners.

• Prepare and analyze financial reports, forecasts, projections, reconciliations, and other management information to support operational and strategic decision-making.

• Monitor revenues, expenditures, commitments, balances, and financial activity to identify trends, risks, variances, and opportunities requiring management attention.

• May occasionally coordinate financial activities and reporting with the museum’s outside nonprofit accounting consultant/CPA, as appropriate.

• Support fiscal year planning, year-end activities, audits, reconciliations, and other financial reporting or compliance requirements.

• Develop and maintain appropriate financial procedures, documentation, controls, and records to support accuracy, transparency, compliance, and responsible stewardship.

• Provide financial analysis and recommendations to museum leadership regarding resource allocation, operational priorities, institutional initiatives, and fiscal sustainability.

Human Resources, Personnel & Student Employment

• Provide administrative oversight and coordination of museum human resources and personnel functions in accordance with ASU policies and procedures.

• Support museum leadership and supervisors with recruitment, hiring, onboarding, employee changes, performance management, professional development, separations, and other personnel processes.

• Coordinate and oversee student hiring and student employment administration, including position and hiring processes, onboarding, employment changes, timekeeping, payroll coordination, and other required student personnel transactions.

• Provide guidance to supervisors regarding student hiring procedures, timelines, documentation, and administrative requirements.

• Coordinate with university Human Resources, student employment resources, and other appropriate university offices on personnel policies, procedures, transactions, and administrative requirements.

• Oversee payroll and timekeeping administration and help ensure employee and student personnel transactions and records are completed accurately and on schedule.

• Maintain appropriate confidentiality and oversight of sensitive personnel information and records.

• Provide guidance to supervisors and employees regarding applicable personnel processes, policies, deadlines, and administrative requirements.

Procurement, Travel & Administrative Operations

• Oversee and coordinate procurement, purchasing, contracting, travel, reimbursements, and related administrative processes in accordance with university requirements.

• Provide guidance to museum staff regarding purchasing, travel, reimbursement, and other business procedures and documentation.

• Monitor business transactions and supporting documentation to promote accuracy, timeliness, appropriate authorization, and compliance with applicable policies and procedures.

• Coordinate with university administrative offices, vendors, consultants, and other partners to resolve operational and transactional issues.

• Develop and maintain procedures and tools that support efficient and consistent procurement, travel, and administrative practices across the museum.

Strategic Planning & Resource Management

• Participate in lo