Senior Reporting & Insights Analyst
Description
Job Description
The role of the Senior Reporting & Insights Specialist at Mars Inc. is pivotal in the creation and maintenance of business intelligence tools aimed at generating high-quality insights and analyses for the functional area of MAS (presumably, Mars Associate Survey) , Legal and Associate relation with WD . By leveraging these tools such as WD, PowerBI, Qualtrics the specialist will empower key stakeholders within the People & Organization (P&O) department with improved data literacy and analytics capabilities, thereby facilitating informed decision-making processes.
Key Responsibilities
Daily Operations
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Lead the delivery of an exceptional partner service by implementing strategic reporting insights through self-service and automated solutions, ensuring compliance with data privacy and internal processes.
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Maintain 100% compliance with established processes, while actively reducing the number of outstanding tickets and ad-hoc requests.
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Design, b uild and document standardized reporting & dashboarding solutions & offer , with proactive approach fostering a culture of continuous learning and collaboration within the team , listening our partners and their needs.
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Drive continuous improvement, innovation and contribut e to team initiatives for efficiency gains , simplify & enhancement the user experience.
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Drive the capability building of our partners around reporting & data.
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Connect & partners with other companies and workday & analytic user group to win and develop new solutions for Mars.
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Building & developing effective solutions using a range of data transformation & analytic tools in response to business requirements (workday reporting/Prism/PowerBI dashboard ..)
Leadership
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Serve as a subject matter expert on the Workday platform (for MAS or any Mars Signature Processes , legal and associate relation ) performing administrative functions including business process administration, security, and Integration support .
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Leading the MAS , Legal & AR functional reporting as a thought leader and trusted expert to deliver strategic outcomes and business value, providing analytical reporting and insight support .
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Develop strong relationships with key stakeholders to influence and drive acceptance of change across the organization .
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Consistently turn analysis into insights and develop a story behind the data that demonstrates the impact on business.
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Develop strong relationships with key stakeholders to influence and drive acceptance of change across the organization.
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Consistently and actively use a data-based decision-making approach balanced with independent judgment. Is seen & valued by stakeholders as a strong expert in reporting, able to consolidate data points from different data sources and with a robust understanding on how business works and what matters to make an impact.
Influencer
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Partner with COE, GPO and other key stakeholders, provide input and influence the functional roadmap.
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Support to develop and maintain a prioritized pipeline of continuous improvement initiatives.
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Leverage opportunities to drive standardization, automation, and self-service within reporting processes.
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Conduct rigorous AAR where appropriate and drive further optimization.
Driver (Activator)
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Drive functional reporting capability building internally within reporting team and externally with stakeholders and customers.
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Create and develop functional knowledge hub including FAQs, Knowledge Articles, HTGs, and other documentations about MAS.
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Provide critical input into MAS operational process as well for other aread supported
Insights
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In partnership with functional & process leads (COE and Global Process Leads/ P&O Solutions team), design & align on a roadmap of deployment of the new reporting and insights solutions for the defined domain, govern and validate new requirements and ensure the execution.
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Act as the single reporting & insights point of contact (SPOC) for MAS /A R/L egal area.
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Act as needed in all other functional areas when workload requires.
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Run periodical analysis of KPI/cases raised for his area, being first level of escalation spoc for MAS /AR/Legal , and lead agenda to continuously improved of MAS /AR/Legal
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reporting area.
Innovator
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Have strong learning mind-set in any new tools, solutions .
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Lead solution assessment with Pros and Cons for Mars P&O reporting and insight .
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Collect business case internally and externally for solution effectiveness testing .
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D esign, d evelop & Deploy reporting prototype partnering with functional reporting SMEs and key stakeholders .
Job qualifications
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Minimum qualification: university degree or equivalent, preferably in HR, Management Systems
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Advance knowledge in Excel, PowerBI and other standard reporting and visualisation tools (ability to keep informed about leading edge technologies and their application to P&O and workforce metrics)
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Strong experience using daily an HCM / Workday and / or equivalent.
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Understand how people PPPs work and support our business ambition . Demonstrate curiosity and strong appetite and ability to learn
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Successful experience in produc ing and us ing HR metrics / reporting and workforce planning
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Strong analytical skills and critical thinking with the ability to collect, organize, analyse and disseminate significant amounts of information from different sources with attention to detail and accuracy
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Demonstrate the ability to be a self-starter and take initiative/ ownership, adaptive and flexible to new ideas and change
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Ability to work independently and efficiently, with minimal supervision in a fast-paced environment. Understand how organisation works and what matters to business leaders
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Ability to communicate ( both verbally and in writing ) and interact effectively with all level of management and partners extremely well with others to get work done
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Experience of advanced problem solving and driving simplification