Team Lead Retail Back Office (m/f/x)

For our office in Weil am Rhein, we are looking for a Team Lead Retail Back Office (m/f/x).

Your Responsibilities

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Lead a team of two professionally as well as in disciplinary matters and be responsible for the further development of the team and its processes

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Take ownership of Retail Back Office processes and drive their continuous improvement, including ERP-related topics

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Communication interface between logistics and stores: cooperate with other internal departments to monitor product transit, outgoing goods and deliveries, and be responsible for special handling tasks

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Represent the team in cross-functional projects (e.g. ERP, CRM, BPM) and support process documentation and optimization

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Development of reporting tools including Power BI

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Support the stores in customer service topics: purchase orders, returns, stock corrections, POS orders

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Monitoring stock movements and stock corrections

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Recommend improvements to current procedures and systems for allocation and replenishment

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Support the Retail Head Office

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Assist in store opening topics and stocktake activities

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Anticipate and identify system issues, liaise with the relevant departments to solve them

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Handling of the daily business and individual tasks as they arise

Your Profile

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Completed commercial training or experience in a commercial area

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Experience in retail is an advantage

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Good MS Office knowledge, especially Excel

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Accurateness, strong organizational skills and the ability to prioritize

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Self-driven approach to researching, analysing, and solving complex business challenges

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High level of social competence, ability to work in a team, good communication skills for complex issues, and leadership skills or the willingness to develop them

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Willingness to travel occasionally

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Fluency in German and English; other languages are welcome