Senior Application Specialist

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs.  With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Job Title

Senior Application Specialist
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Location(s)
Mumbai
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Job Description

Key Responsibilities:

• Coordinates interdepartmental activities and research efforts.

• Plans and provides timely high-level demos of Chromatography PL in agreement with Sales, Product & Business leader.

• Assists Sales Professionals in assessing customer needs, differentiating from competition PKI’s value proposition, handling customer objections and helping to close when necessary for Chromatography PL.

• Performs product and applications training GC, GCHS, GCMS, Analyser’s to Sales Professionals and third-party agents/dealers and develops sales professionals’ skills for simple demos and independent selling.

• Shall be able to take up advanced levels Chromatography PL application & software trainings at COE lab & customer sites.

• Capable of troubleshooting applications & instrument challenges to enhance customer experience.

• Provides technical support to the local sales professionals

• Assists service partners in developing the training material and becoming independent in performing high level customers training.

• Generates a high level of customer satisfaction through professional support.

• Maintain domain knowledge and expertise in relevant markets. Monitors market trends and competitive activity and how this relates to our products/business.

• Knowledge of PerkinElmer’s GC, GCHS, GCMS & its operating software is must.