Automation Specialist

Automation Specialist | Pax8

Denver, US | Manila, Philippines | Bristol/Farnborough, UK

This posting is designed to identify and engage talented Automation Specialists interested in future opportunities with Pax8.

While there may not be an immediate vacancy at the time of application, we regularly review applicants as new positions become available across our global teams. If your background aligns with upcoming opportunities, a member of our Talent team will contact you to discuss the next steps.

Pax8 is hiring an Automation Specialist across the United States, Philippines and United Kingdom to design, build and scale AI-powered workflows that make work simpler, smarter and more impactful.

🚀 Shape How Automation Works at Pax8

This is a hands-on builder role for someone who spots repetitive work, process friction and manual handoffs — then turns those opportunities into practical, scalable automation.

You’ll join Pax8 at an exciting point in our AI journey, where new technology is changing how teams work, collaborate and create value. In this role, you’ll grow alongside that technology, helping shape what good automation looks like across our business while giving teams more time to focus on the work that really matters.

You won’t need to be a software engineer, but you will need curiosity, practical problem-solving, functional expertise and the confidence to build, test, improve and scale solutions that people genuinely use.

🌍 Life at Pax8

At Pax8, we’re building the managed intelligence marketplace and helping small businesses do more with smarter technology. We’re passionate, creative and a little unconventional — we work hard, keep things human and believe that technology should unlock potential, not create complexity.

You can learn more about our journey through Pax8 and our people and explore the Pax8 Marketplace to see how we’re helping partners and small businesses grow.

🧩 What You’ll Be Doing

As our Automation Specialist, you’ll be close to the work, the people doing it and the systems that support it. Your focus will be turning workflow challenges into practical automation that creates measurable value.

⚙️ Build smart workflows
You’ll explore how teams work today, identify high-impact automation opportunities and build no-code or low-code workflows using tools such as Microsoft Power Automate, n8n, ServiceNow, Workday configuration, Zapier or Airtable automations.

🤖 Use AI where it adds real value
You’ll configure AI-enabled solutions for repetitive tasks such as request routing, data extraction, summarisation, knowledge retrieval and standard responses — while knowing when a structured automation is the better answer.

🔗 Connect systems and reduce manual handoffs
You’ll help information move more smoothly between platforms so teams spend less time copying, chasing and checking, and more time making progress.

🧪 Test, learn and improve
You’ll build with real users in mind, gathering feedback, improving workflows and making sure automations are easy to follow, reliable and sustainable.

📈 Measure what matters
You’ll track adoption, identify where processes break down and show the value created through time saved, fewer errors, better consistency and improved experience.

🧭 Redesign work thoughtfully
You’ll look beyond speed alone, helping teams understand what should be automated, what should stay human-owned and how roles, approvals and decisions may need to shift as workflows improve.

🤝 Collaborate across functions
You’ll partner with functional teams, system owners and Workflow Engineering when more complex technical builds are needed.

📚 Create reusable playbooks
You’ll document what works, build templates, define standards and share learning with other Automation Specialists so great ideas can scale across Pax8.

🌟 The Difference You’ll Make

Your work will help automation and AI become a natural, well-governed part of how Pax8 operates. The workflows you build will reduce manual burden, improve quality, support better decision-making and create more capacity for teams to focus on higher-value work.

This is a role where the impact is visible. You’ll help shape standards, influence adoption and contribute to a smarter operating model across a global technology business.

⭐ You’ll Be a Great Fit If You Have

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Significant functional expertise and a strong understanding of how workflows, data, tools and people connect within a business area.

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Proven experience improving processes in a way that sticks — not just mapping a future state, but helping people genuinely adopt better ways of working.

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Demonstrated systems thinking , with the ability to understand end-to-end workflows, dependencies, decision points and downstream impact.

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Hands-on experience building with no-code or low-code automation tools , such as Microsoft Power Automate, n8n, ServiceNow, Workday configuration, Zapier or Airtable automations.

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Confidence working with logic, routing rules, conditional workflows and integrations across different systems.

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Practical experience using AI tools in real work, with a thoughtful view of where AI adds value and where rules-based automation is more appropriate.

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Familiarity with application programming interfaces, light scripting or system integration concepts , with the judgement to know when to bring in specialist engineering support.

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Experience working within governance frameworks , including security, compliance and change management.

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A clear and human communication style , with the ability to explain automation to non-technical audiences and create documentation people can actually follow.

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A strong adoption mindset , because building the workflow is only part of the opportunity — helping people use it confidently is where the value lands.

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Curiosity and self-directed learning , with the motivation to explore new tools, test ideas and keep improving.

🔐 Trust and Hiring

At Pax8, we care deeply about building genuine, trust based relationships — starting with how we hire.

To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about — we're excited to meet you.

We also use thoughtfully applied AI-enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritising applications, but hiring decisions are made by our people. More information is available in our Recruitment Privacy Notice. If you have questions about how we hire or would prefer not to have your application supported by these tools, you can opt out at any part of our process.

💙 Inclusion at Pax8

We encourage you to apply even if you don't meet 100% of the criteria. We're committed to diverse perspectives, inclusive hiring and sharing your transferrable skills. To fulfil this role, you must hold valid right to work in United States, Philippines or United Kingdom.

💰 Salary & Benefits:

Competitive salary in each location.

United States

At Pax8 we believe that your Total Rewards should include a benefits package that shows how much we value our greatest assets. All FTE Pax8 people enjoy the following benefits:

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Non-Commissioned Bonus Plans or Variable Commission

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401(k) plan with employer match

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Medical, Dental & Vision Insurance

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Employee Assistance Program

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Employer Paid Short & Long Term Disability, Life and AD&D Insurance

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Flexible, Open Vacation

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Paid Sick Time Off

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Extended Leave for Life events

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RTD Eco Pass (For local Colorado Employees)

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Career Development Programs

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Stock Option Eligibility

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Employee-led Resource Groups

Philippines

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20 Annual Leaves