HR Representative - Organizational and Talent Development Group, Mobile/RTS Human Resources Department, Group Human Resources Supervisory Department

Job Description

Business Overview

Rakuten Group's mission is "to empower people and society through innovation." Rakuten Group offers over 70 services across a wide range of fields, both domestically and internationally. These include internet services such as e-commerce, travel, and digital content; FinTech (financial) services like credit cards, banking, securities, e-money, and smartphone payment apps; mobile services including a mobile carrier business; and even professional sports. By organically linking these services around a membership-based system, primarily for Rakuten members, the company has created a unique "Rakuten Ecosystem" unlike any other.

Department Overview

We are a department specializing in human resources for the mobile-related business-a key focus area for the Rakuten Group-and our team of approximately 60 members provides comprehensive HR support (including talent management, recruitment, development, performance evaluation, labor relations, and HRBP).
Working in close collaboration with Rakuten Group headquarters, we operate in an environment that enables us to handle the entire process-from researching and analyzing HR challenges specific to the mobile business (such as the mobile market, store operations, and global development environments and workforce composition) to planning and implementing solutions, managing operations, and facilitating workplace communication-all under one roof.

Position

Why We Hire

We are seeking someone to work with us to drive all aspects of human resources and organizational development that accelerate the growth of our organization.

Position Details

You will be responsible for all aspects of talent development and organizational development to accelerate the organization’s growth.

・Talent Development Planning and Execution: Planning, managing, evaluating the effectiveness of, and improving various training programs, such as new employee training, tier-based training, and selective training programs

・Organizational Development: Conducting and analyzing organizational surveys, identifying issues, and supporting the planning and execution of improvement measures

・Talent Management: Supporting the operation of performance evaluation systems, providing career development support, and formulating succession planning

・Other: Promoting English proficiency and Japanese language skills, as well as planning and executing initiatives to enhance internal communication

Work Environment

Mobile & RTS HR Department (Total)- Approximately 60 members Organizational and Talent Development Group-Approximately 3 members

Mandatory Qualifications

・2+ years of HR experience
・Basic Office software skills
・Business-level Japanese proficiency

Strong communication skills that facilitate teamwork and collaboration with other departments.
Ability to quickly adapt to changing environments and new challenges.

Desired Qualifications

・Knowledge and experience in organizational development, talent development, and talent management
・Ability to analyze problems and propose/implement effective solutions
・Experience working collaboratively with people from diverse backgrounds, including different nationalities, religions, and genders
・Experience as a training instructor or facilitator
・Business communication skills in English

Other Information

Additional information on Location

Rakuten Crimson House (Tokyo), Shinjuku Eastside Square (Tokyo)

Please note that the scope of changes to the place of employment may include reassignments or transfers both domestically and internationally.

Additional information on Secondment

You may be seconded in accordance with secondment regulations.

Additional information on English Qualification

TOEIC score of 800 or higher (or proof of equivalent English proficiency, or a university degree or higher from an English-speaking country).
Proof of qualification is required by the time of the offer letter.
If you do not have a score or certificate, we will arrange for you to take a TOEIC IP test organized by our company during the selection process.

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