Engineering Manager - APAC

By applying to this position, you acknowledge that Solventum recently publicly announced its intention to divest its Health Information Systems Business. No decision has been made regarding the ultimate structure or timing of any potential transaction, and there can be no assurance that a separation will occur. Any transaction would be subject to customary approvals, including approval by Solventum's Board of Directors, regulatory requirements and other customary conditions. This position supports the Health Information Systems Business. If a future transaction involving that business were to occur, the impact on this role would be determined as part of that process and would remain subject to applicable legal requirements, approvals and business decisions. Link: https://news.solventum.com/press-releases/detail/144/solventum-announces-intent-to-separate-its-health-information-systems-business

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Job Description

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You’ll Make in this Role

As Engineering Manager APAC, you will lead a team of technical resources responsible for implementing Solventum Health Information Systems applications across Clinician Productivity Solutions and Revenue Cycle. You will combine people leadership, technical judgment, customer focus, and hands-on execution to help the team deliver successful, supportable customer implementations across the APAC region.

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• Lead, coach, and develop a regional engineering team delivering technical implementation, integration, troubleshooting, and escalation support for Solventum HIS applications.

• Provide technical direction across Clinician Productivity Solutions and Revenue Cycle implementations, ensuring delivery approaches remain feasible, supportable, secure, and aligned with Solventum standards.

• Act as a mentor and escalation resource for complex technical issues, customer risks, and cross-functional delivery challenges.

• Engage confidently with customer stakeholders, including technical leadership, operational leadership, and executive-level decision makers.

• Contribute directly to implementation work where needed, including technical review, issue analysis, documentation, coordination, and customer-facing problem solving.

Responsibilities

1. People Leadership and Team Development

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• Manage, coach, and develop a team of technical implementation resources across APAC.

• Set clear expectations, priorities, and ways of working for engineers involved in customer implementation, integration, and escalation activities.

• Build technical capability through mentoring, knowledge sharing, structured feedback, documentation, and practical guidance.

• Create an environment where team members take ownership, collaborate across regions, and continuously improve implementation quality.

• Support hiring, onboarding, performance discussions, workload planning, and capability development for the APAC engineering team.

2. Technical Implementation Leadership

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• Provide technical leadership across customer implementations of Solventum HIS applications in Clinician Productivity Solutions and Revenue Cycle.

• Guide implementation teams on configuration, integration, deployment, troubleshooting, and supportability decisions.

• Ensure implementation approaches are aligned with product capabilities, approved patterns, security expectations, and operational support requirements.

• Help the team identify gaps between customer requirements and current product capabilities, and drive structured resolution through configuration, workaround, or product escalation.

• Review technical implementation artefacts, customer-specific designs, integration assumptions, and go-live readiness where appropriate.

3. Customer and Stakeholder Engagement

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• Represent Solventum Engineering in customer discussions, project governance forums, escalation meetings, and technical decision-making sessions.

• Communicate clearly with customer technical teams, IT leadership, operational stakeholders, and executive sponsors, including C-level stakeholders where required.

• Translate complex technical topics into clear business, delivery, and customer impact language.

• Maintain a customer-focused approach while protecting implementation quality, supportability, security, and product boundaries.

• Partner with Sales, Implementation and Adoption, Support, Product, Cloud Operations, Security, and Compliance teams to resolve customer needs and delivery risks.

4. Escalation, Risk, and Delivery Governance

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• Act as an escalation point for complex implementation issues, technical risks, cross-system failures, and customer-impacting delivery challenges.

• Drive structured issue resolution by coordinating the right technical, product, support, and delivery stakeholders.

• Ensure risks, assumptions, constraints, and technical decisions are documented and communicated clearly.

• Support prioritisation decisions by providing practical assessment of customer impact, delivery impact, supportability, and technical complexity.

• Promote consistent use of delivery processes, technical documentation, Jira, Confluence, and other shared engineering practices.

5. Hands-on Technical Contribution

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• Contribute directly to implementation and troubleshooting activities when team capacity, urgency, or complexity requires it.

• Review logs, configurations, integration flows, technical documentation, and issue evidence to support diagnosis and decision-making.

• Support customer workshops, technical discovery, go-live preparation, and post-go-live issue resolution.

• Use practical technical judgment to help the team move from problem definition to actionable resolution.

• Stay close enough to the technology to mentor engineers effectively and make informed escalation decisions.

Your Skills and Expertise

To set you up for success in this role from day one, Solventum requires, at a minimum, the following qualifications:

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• Bachelor’s degree in IT, Computer Science, Engineering, Healthcare Informatics, or a related technical field, and significant experience in healthcare IT, technical implementation, engineering, solution architecture, or technical services leadership.

• Proven experience managing or leading technical resources in a customer-facing delivery, implementation, engineering, support, or professional services environment.

• Strong technical background with the ability to understand, challenge, and guide implementation decisions across applications, integrations, infrastructure, security, and operational support.

• Experience working with enterprise healthcare customers, including technical, operational, and executive stakeholders.

• Ability and willingness to contribute hands-on to technical delivery, troubleshooting, documentation, and escalation activities where required.

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