Technician

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Multi-Skilled Technician

Location: Petaling Jaya, Selangor
Industry: Banking / Financial Services
Facility Type: Internal Space and Common Areas
Reports To: Building Manager
Work Schedule: Monday to Friday (with flexibility for extended hours and weekend support as required)

Position Overview

The Multi-Skilled Technician is responsible for the day-to-day operation, maintenance, and management of building systems and services across banking facilities in Petaling Jaya. This role requires a versatile technician who can perform a comprehensive range of technical tasks across multiple disciplines including mechanical, electrical, plumbing, and general building maintenance to ensure optimal facility operations supporting critical banking activities. The position ensures both internal banking spaces and common areas are maintained to the highest standards of functionality, safety, and presentation.

Key Responsibilities

Building Systems Operation and Maintenance

Operate, monitor, and maintain HVAC systems including air handling units (AHUs), fan coil units (FCUs), split air conditioning units, exhaust fans, fresh air systems, and associated controls to ensure optimal indoor environmental quality throughout banking facilities. Conduct regular inspections of mechanical rooms, electrical rooms, plant rooms, and critical facility infrastructure to ensure all systems are operating efficiently and identifying potential issues before they impact operations. Monitor and adjust temperature, humidity, and ventilation parameters throughout the facility to maintain comfortable conditions for banking operations, customer areas, and staff working environments. Perform routine maintenance on electrical systems including lighting fixtures, power distribution, switches, outlets, circuit breakers, and minor electrical repairs to ensure safe and reliable power supply. Maintain plumbing systems including water supply pumps, sanitary fixtures, drainage systems, water treatment equipment, and address leaks, blockages, or malfunctions promptly to prevent service disruptions. Execute preventive maintenance schedules for all building systems and equipment according to manufacturer recommendations, regulatory requirements, and facility management best practices. Respond to equipment breakdowns and malfunctions promptly, troubleshooting systematically and performing repairs within competency level while escalating complex issues appropriately. Replace consumable parts including air filters, light bulbs, belts, fuses, gaskets, and routine replacement items to maintain equipment performance and extend service life.

Facility Infrastructure Management

Maintain building envelope integrity including doors, windows, frames, seals, and weatherproofing to prevent water ingress, air leakage, and environmental intrusion. Perform general building maintenance including minor carpentry work, door adjustments, lock repairs, furniture repairs, ceiling tile replacements, and touch-up painting to maintain professional facility appearance. Monitor and maintain vertical transportation systems including lifts and escalators through visual inspections, cleaning, and coordination with specialized maintenance contractors. Ensure proper operation of building access control systems, automated doors, roller shutters, and security barriers in coordination with security personnel. Maintain outdoor areas within facility boundaries including car parks, walkways, landscaping features, drainage systems, and external lighting. Inspect and maintain building signage, wayfinding systems, directional indicators, and information displays ensuring proper illumination and professional presentation. Address structural issues, cracks, water damage, or deterioration by performing minor repairs and reporting significant concerns to Building Manager for remedial planning.

Preventive Maintenance Program Execution

Execute comprehensive preventive maintenance schedules for mechanical, electrical, and plumbing systems according to established frequency and procedures. Conduct equipment inspections including visual assessments, parameter checks, performance testing, and condition monitoring to identify wear, deterioration, or potential failures. Perform lubrication, cleaning, adjustment, and calibration of equipment and systems to maintain optimal operating efficiency and prevent premature failure. Test emergency systems including emergency lighting, exit lighting, fire safety equipment, and backup power systems according to regulatory schedules and documentation requirements. Document all preventive maintenance activities in CMMS (Computerized Maintenance Management System) with detailed observations, measurements, parts replaced, and equipment condition notes. Identify opportunities for maintenance optimization, equipment upgrades, or process improvements based on recurring issues, inefficiencies, or performance trends. Coordinate preventive maintenance activities with building operations to minimize disruption to banking services, scheduling work during low-occupancy periods where possible.

Corrective Maintenance and Repairs

Respond promptly to maintenance requests, service calls, and equipment failures submitted through work order system, prioritizing based on urgency and impact to operations. Diagnose equipment problems using systematic troubleshooting approaches, technical knowledge, diagnostic tools, and equipment documentation to identify root causes. Perform repairs and replacements on mechanical, electrical, and plumbing systems within skill competency, using appropriate tools, materials, and safety procedures. Coordinate with external contractors and specialists for complex repairs requiring specialized skills, licenses, or equipment beyond internal capabilities. Monitor contractor work quality, compliance with specifications, safety procedures, and completion timelines, ensuring satisfactory outcomes and proper documentation. Test repaired equipment thoroughly before returning to service, verifying proper operation, safety compliance, and performance standards are met. Follow up with requestors to confirm satisfaction with completed repairs and address any remaining concerns or related issues. Maintain spare parts inventory for common repairs, ensuring critical components are available to minimize downtime during equipment failures.

Customer Service and Stakeholder Support

Respond to service requests and concerns from bank staff, building occupants, and facility users with professionalism, courtesy, and technical competence. Provide technical support for special events, meetings, conferences, and activities requiring facility modifications, equipment setup, or environmental adjustments. Assist with office moves, furniture reconfigurations, space modifications, and tenant fit-outs by providing building systems support, power arrangements, and technical coordination. Ensure meeting rooms, conference facilities, training rooms, and collaborative spaces are properly maintained with functioning HVAC, lighting, and presentation equipment. Address comfort complaints regarding temperature, air quality, lighting, or noise promptly, investigating causes and implementing appropriate solutions while keeping stakeholders informed. Maintain professional communication with building occupants at all levels, explaining technical issues clea