Application Operations Engineer

What Part Will You Play?

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Chaos engineering - thinks laterally about how systems might fail in theory, designs tests to demonstrate how they behave in practice, and then formulate and implement remediation plans, as appropriate.

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Use practices from DevOps and GitOps to improve automation and processes to make self service possible.

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Pushing our systems to their limits, and then coming up with designs for how to get them to the next performance tier.

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Safeguarding reliability. Ensuring that our services are highly available, resilient against disasters, self-monitoring, and self-healing.

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Running “game days” to test assumptions about reliability and learn what will break before it matters to customers.

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Building systems to proactively monitor the health, performance and security of our production and non-production virtualized infrastructure.

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Improving our monitoring and alerting systems to make sure engineers get paged when it matters (and don’t get paged when it doesn’t).

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Troubleshooting systems and network issues, alongside our Technical Operations Team.

What Are We Looking For in This Role?

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Minimum Qualifications

• BS in Computer Science, Information Technology, Business / Management Information Systems or related field

• No experience required.  Typically has a basic knowledge with programming in one or more programming languages and Unix/Linux systems internals and administration (e.g. filesystems, inodes, system calls) or networking (e.g. TCP/IP, routing, network topologies and hardware, SDN).

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Preferred Qualifications

• Nothing added

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What Are Our Desired Skills and Capabilities?

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Skills / Knowledge - Learns to use professional concepts. Applies company policies and procedures to resolve routine issues.

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Job Complexity - Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Builds stable working relationships internally.

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Supervision - Normally receives detailed instructions on all work.