Technical Support - Level 2
Description
About Signaturit Group, a Namirial Company
Signaturit Group, part of the Namirial group, is the European leader in secure digital transactions. Its cloud-native, unified and modular platform enables public and private organisations to manage the entire lifecycle of their digital operations: from identity verification and onboarding to electronic signatures, authentication, communications, fraud prevention, qualified archiving and electronic invoicing.
As a Qualified Trust Service Provider (QTSP) under the eIDAS Regulation, the group guarantees the highest level of legal certainty and regulatory compliance, anticipating initiatives such as eIDAS 2 and the European Digital Identity Framework (EUDI Wallet).
Following the integration of Signaturit into the Namirial Group in 2025, the company consolidates a multinational position with more than 250,000 customers, a presence in more than 90 countries, and a team of more than 1,400 employees. Headquartered in Italy and with a strong presence in Spain, France, Germany and LATAM and South-East Asia —the group combines global reach with local proximity to offer direct service to businesses and public administrations.
What you will do at Signaturit 🚀
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Monitor, analyze, and ensure the availability and performance of managed services.
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Administration and troubleshooting of Linux systems.
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Analysis and diagnosis of internal applications, including log review, processes, and performance.
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Management and maintenance of databases: PostgreSQL, MongoDB, and Yugabyte.
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Development and maintenance of scripts (Bash and Python) for automation, analysis, and operational tasks.
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Advanced diagnosis of alerts, incidents, and critical issues.
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Collaboration with other teams to resolve incidents escalated to Level 2.
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Management of orchestration and infrastructure tools such as SaltStack, Ansible, and similar solutions.
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Collaboration with other departments to improve the customer experience.
What we believe should contribute to your success in this context 🎯
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Computer Science studies and at least 4 years of previous experience in a similar role.
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Strong analytical skills to identify patterns, anomalies, and root cause.
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Problem-solving mindset focused on rapid service recovery.
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Ability to work under pressure in critical situations.
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Good communication skills and ability to collaborate with multidisciplinary teams.
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Proactivity, autonomy, and a continuous improvement mindset.
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Observability, automation, and complex incident diagnosis, with strong analytical and problem-solving skills.
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Linux at an intermediate–advanced level (file systems, processes, services, system, networking, basic security, logs).
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Intermediate knowledge of networks (TCP/IP, VLANs, subnets, firewalls, traffic analysis).
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Databases: PostgreSQL, MongoDB (intermediate level).
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Experience with Bash scripting.
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Availability to be on call one week per month.
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English & spanish fluent
Indicative Interview Process (may vary if needed, but we'll try our best to anticipate and inform)
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HR Discovery Call (30 min)
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1st interview with our business (direct report)
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Business case
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Online personality assessment + Feedback Session
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2nd interview with our business
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Reference check
Why Join Us 🤝
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⏰August intensive working schedule
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🌍 Office located in Paterna -
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✍🏻 Permanent role
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💰 Indicative salary range: Base salary: 28/31K€ depending on assessed level of autonomy- Variable component : up to 2K€ upon 100% achievement of objectives defined with your manager.
Join Our Vision 🎯
Be part of Signaturit Group's journey to revolutionize digital transactions across Europe and beyond. We are excited to welcome fresh talent who are eager to make a meaningful impact in the digital world.
👉🏽 For more information, explore our website and discover how you can contribute to our mission.
We are looking forward to meeting you!
- The use of the masculine gender has been adopted for ease of reading and is not intended to be discriminatory.