Sales Engineer

Role Summary

As a Sales Engineer, you are responsible for maintaining and developing relationships with key customers and trade organizations, understanding and solidifying purchase agreements, customer alliances and market trends. You will also develop a keen understanding of Flowserve operations to enhance selling effectiveness and coordinate selling efforts with other internal and 3rd party selling channel partners.

Responsibilities & Requirements:

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Drive bookings levels to meet and/or exceed assigned bookings goal

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Maintain regular, planned communication with key customers in the area you support

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Develop and implement marketing plans aligned with regional sales objectives to support organizational goals

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Serve customers as a primary contact for all business dealings, ensuring all customer concerns are being addressed including proposals, deliveries, repairs, quality, warranty claims, etc.

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Educate customers on the quality, features and uses of our products through the full use of the company’s marketing materials

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Collaborate with application engineers, customer service, and manufacturing to ensure customers’ needs are met

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Knowledge of the design and operational requirements of rotating pumps, mechanical seals and related equipment

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Skilled at product demonstrations, presentations and business writing

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Proficient in technology such as Microsoft Office, Excel and PowerPoint

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Maintain organized records, including regular reports, quotes, status, actuals, expenses, etc

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Demonstrate financial acumen to discuss business decisions, particularly return on investment in support of solution selling

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Able to work independently, efficiently and communicate productively with others

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Some physical activity required, such as walking large customer sites, lifting at least 50 lbs, and ascending/descending ladders and staircases in multi-story facilities

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Other duties as assigned

Preferred Experience / Skills:

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Sales experience with rotating equipment such as pumps and mechanical seals

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Experience in the oil & gas, power, paper and chemical industries, including familiarity with API 610 Standard

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Training in sales techniques, negotiations and business finance

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Demonstrated skills in leading meetings, including setting agendas, preparing, facilitating discussions and assigning follow-up activities

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Ability to lead root cause failure analysis and communicate results

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Strong verbal and written communication skills

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Project management experience is a plus

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BS or BA Degree in relevant field and 5-7 years relevant experience