Enablement Officer/Solution Engineer

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently looking for a Enablement Officer/Solution Engineer to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.

Responsibilities

Pre-Sales & Demo

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Deliver high-quality product demos to prospects and clients.

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Support Commercial Managers and Technical Account Managers with technical answers, solution design, and integration guidance during the sales cycle.

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Translate business requirements into technical recommendations for clients.

Integrations & Go-Live

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Lead the full technical onboarding process for clients.

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Review and validate integration designs, API flows, and implementation approaches.

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Work directly with client developers to ensure smooth, correct, and efficient integration .

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Own the go-live process , from first call to successful production launch.

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Ensure clients follow best practices when integrating with CRMs, back-office systems, wallets, and payment flows .

Technical Expertise

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Become an expert in the API, documentation, architecture, and workflows.

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Translate complex technical concepts into clear, actionable guidance for non-technical clients.

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Investigate, troubleshoot, and resolve integration-related issues.

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Collaborate with internal product & engineering teams to escalate or resolve technical blockers.

Client Support & Success

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Act as the primary technical point of contact for clients during onboarding and integration.

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Support Technical Account Managers with technical clarifications and operational questions.

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Advise customers on best practices for crypto payment infrastructure , security, and integrations.

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Ensure that every client receives a professional, structured, and reliable technical experience.

Vendor & Partner Coordination

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Liaise with external vendors and partners when required to assist clients with infrastructure or integration tasks.

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Facilitate smooth cooperation between clients and third parties, ensuring timelines and deliverables are met.