Senior Executive, Student Administration
Description
The School of Physical and Mathematical Sciences is seeking a dedicated and proactive Senior Executive to join the Undergraduate Academic Office. Reporting to the Manager, you will play a pivotal role in supporting the school’s academic team, ensuring the smooth delivery of academic services, and enhancing students’ learning journeys.
Job Description
Admission
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Oversee administration of student programmes (e.g. internships, attachments, exchange, integrated programme, and special initiatives).
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Coordinate student mobility opportunities and liaise with internal/external stakeholders.
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Manage student applications and required documentation.
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Prepare official correspondence for students.
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Handle general enquiries via phone, email, and in person.
Academic Services
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Administer course registration and related academic processes.
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Manage online learning platforms and course evaluations.
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Process applications for academic support and financial assistance.
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Provide secretariat support for reviews and quality assurance.
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Manage instructor hiring for courses.
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Deliver general academic support services (e.g., scheduling, waiver handling).
Examinations
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Support planning and logistics for assessments.
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Administer exam-related documentation and formatting.
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Assist with the administration of exam scripts checking.
Events
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Organize student-related events and trips, including logistics and budgeting.
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Manage procurement requests for event needs.
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Prepare and disseminate event communications.
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Coordinate venue bookings and related arrangements.
Other Administrative Duties
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Manage role-based email accounts.
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Prepare official letters and certificates.
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Administer students/faculty awards.
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Support ad hoc administrative tasks as assigned.
Requirements
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Bachelor’s degree with at least 1 year of relevant experience or Diploma with 3-4 years of relevant experience.
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Proficiency in Microsoft Office Suite and relevant software.
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Strong organizational and project management skills.
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Ability to work independently and as part of a team.
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Strong problem-solving and analytical abilities.
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Strong ability to communicate (verbal and written) effectively with students, faculty and team members.
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Familiarity with higher education policies and regulations is a plus.
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Responsible and reliable.
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Proactive and positive attitude towards work tasks.
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Possesses characteristics of being assertive and meticulous.
We regret to inform that only shortlisted candidates will be notified.
Hiring Institution: NTU