Sales Coordinator

Key Responsibilities

Sales Operations Support

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Coordinate and follow up on sales-related documentation, including quotations, tenders, product returns, and authorization letters.

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Support urgent customer orders and ensure   timely   coordination across departments.

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Provide sales teams with product information such as inventory status, expiry dates, and expected arrival dates.

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Prepare and   maintain   sales materials, operational documents, and business data.

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Create and   maintain   system master data and AX codes.

Sales Performance & Reporting

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Prepare monthly sales reports and business performance analyses.

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Consolidate   sales data, budget tracking, travel plans, and activity reports.

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Support incentive programs, special projects, and sales reward initiatives.

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Generate customized reports and insights to support business decisions.

CRM & Data Management

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Maintain and enhance customer databases for   Sales team, consumable   segments.

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Ensure data accuracy and integrity within CRM systems.

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Develop reports and dashboards that support sales effectiveness and customer engagement.

Cross-Functional Coordination

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Act as a key liaison between Sales and internal stakeholders including Customer Service, Logistics, Warehouse, Purchasing, Marketing, and Finance.

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Resolve operational issues and improve process efficiency.

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Identify   root causes of delays or errors and recommend corrective actions.

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Prepare monthly sales performance updates and reports for key supplier reviews.