POS Support Representative (basic tech support)

Hybrid
CompanyIDT
LocationGuatemala City
Category-
DepartmentNational Retail Solutions Guatemala
Seniority-
WorkplaceHybrid
Posted2026-09-23
Vialever

Description

Requirements:

  • High School Diploma.

English proficiency at 85% or higher.

  • Previous customer service experience is preferred/desired.
  • Strong computer aptitude, documentation skills, and multitasking abilities.
  • Excellent phone, email, and chat etiquette.
  • Schedule flexibility and ability to work on-site in Zone 4.
  • Professionalism and a positive, people-oriented attitude.
  • Strong problem-solving skills and the ability to think quickly.
  • A proactive team player who takes ownership of their work.

What we offer:

  • Competitive salary
  • Bonuses
  • Parking Subsidy
  • Life and Medical Insurance
  • Benefits and Discounts
  • Growth opportunities
  • Benefits by law (Bono 14, Aguinaldo, IGSS, IRTRA, Vacations)