Product Trainer Representative

Requirements

• 1–3 years of experience in customer service, customer success, product training, inside sales, account management, or a similar customer-facing role.

• Strong verbal and written communication skills in English.

• Comfortable making outbound calls and conducting customer follow-ups.

• Confident presenting products and explaining features to customers.

• Ability to build rapport and maintain positive customer relationships.

• Strong organization and follow-up skills.

• Ability to manage multiple customers and follow-up activities simultaneously.

• Comfortable learning and explaining technology products.

• Customer-oriented and results-driven mindset.

• Ability to work independently while collaborating with cross-functional teams.

Preferred Qualifications

• Experience working with SaaS, POS, retail technology, or other software solutions.

• Experience conducting customer onboarding or product training.

• Experience using CRM systems.

• Experience with phone-based customer engagement and follow-up processes.