Operations Manager
Description
THE POSITION IN A NUTSHELL
Sciens Building Solutions is seeking an Operations Manager who is a positive change agent and can drive high customer satisfaction while leading a branch team, including engineering, project execution and service departments, along with a back-office team to support a business that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in the fire alarm and security industry, and is ready to assume ownership of a branch operations role while being part of a vibrant national organization.
WHAT YOU'LL BE DOING (and doing well!)
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Responsible to ensure all associates embrace the safety culture and comply with all safety initiatives.
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Manage the engineering, project management, and service departments for the assigned Division.
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Supervise, train, and develop all branch associates including designers, project managers, technicians, project coordinators, supervisors, dispatchers, and administrative staff.
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Responsible for the scheduling, execution, billing and completion of install, service, warranty, and emergency jobs.
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Responsible for developing a budget and meeting revenue and gross margin targets.
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Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs and processes designed to meet or exceed goals and maximize market potential.
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Responsible for delivering projects within the original budgeted cost.
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Responsible for executing monthly project cost and Work in Progress (WIP) analysis. Reports the information in an effective manner to management, and takes corrective action as needed.
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Responsible for efficient asset management, such as inventory and company service vehicles.
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Responsible for building a high-performance culture to include annual performance reviews and development initiatives.
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Responsible for manpower planning and allocation.
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Responsible in part for customer satisfaction and cash collections.
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Works closely with the sales team to support the growth and profitability of the branch.
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Responsible for control and calibration of inspection, measuring, and testing equipment.
WHAT WE LIKE ABOUT YOU
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Two to five years’ experience in an operations manager role within the fire alarm and security industry.
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Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, customers, and vendors.
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Strong, positive team builder with leadership ability.
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Knowledge of current fire alarm and security systems.
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Strong understanding of Profit and Loss statements and key financial drivers.
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Ability to attract, develop, grow, and retain a team.
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Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions.
WHAT WE'RE BRINGING TO THE TABLE
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Competitive salary based on qualifications.
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Paid time off plan and holidays.
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401(k) matching.
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Short term and long-term disability.
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Medical, dental, and vision plans with options.
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Life insurance.
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Company cell phone, laptop, and vehicle.
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Professional career development opportunities.
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Tuition reimbursement.