SEASONAL HOST (PART-TIME) - CUTWATER

Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?

SALARY: $18.00/hr + Tips

SCHEDULE : Part-Time, 3 days of availability (including nights and weekends) required

TEMP/SEASONAL: Season Ends 12/30/26

WORK LOCATION:  San Diego, CA (Miramar)

COMPANY :  At Cutwater Spirits, we are explorers, charting the course with adventure in mind. We meticulously distill our award-winning portfolio of spirits including whiskeys, vodka, gin, rums, tequilas and liqueurs and incorporate them into our canned lineup. We believe our people are our greatest asset, and we’re looking for passionate people like you to join our journey of working hard while having fun.  Are you ready to join our dauntless crew here in San Diego and beyond?

ROLE SUMMARY: The  Seasonal Host   is   responsible   greeting customers as they enter a restaurant,   giving them menus and explaining the service model . They also handle phone calls and customer queries about the restaurant and   menu, and   assist   various restaurant staff when necessary .    They are the first and last touch   point   for customers   and   are responsible   for   providing memorable experiences of Cutwater Spirits .    This position works   u nder the direction of the   Tasting Room   Manager .

JOB RESPONSIBILITIES:

• Greet   g uests and attend   to   them in a polite   and   friendly   manner

• Have and   maintain   up-to-date   knowledge of   the   facility,   all Cutwater’s   spirits and canned cocktails,   the   surrounding area,   prices   and menu items   offered

• Walk guests to their table while engaging in conversation (when possible)

• Maintain and manage all reservations in Yelp and   obtain   as much information as possible from   the   guests.   ( i.e.   e-m ail, phone number and any special requests or preferences )

• Manage the flow of guests and reservations, including walk-ins ,   to ensure   the   service staff can   provide the best customer service   at all   times

• Have and   maintain   working knowledge of the POS (Toast) to correctly complete transactions efficiently and minimize   mistakes

• Communicate efficiently with management, service   staff   and   guests

• Ensure Host stand is fully stocked   with   menus, mask bags, etc.   and   c ommunicate to   the   MOD   if supplies   are   needed.

• Provid e   guests with menus and answer any   initial   questions

• Provid e   guests with instructions on navigating the Tasting Room

• Assist   guests with any retail needs and alcohol purchases to- go

• Engag e   with guests to ensure   they're   happy with their   experience

• Provide a warm and friendly farewell to all guests who leave   the   Tasting Room

• Respond to complaints and help to resolve   them

• Answer   all   phone   call s

• Provid e   great customer   service

• Clear dishes and glasses throughout customer experience

• Embrace and fulfill the core values and culture of Cutwater Spirits

• P rovide support to   rest of the   Tasting Room team during down   time and busy   periods

• Other duties as   assigned

• Great   communication   skills

• Outgoing personality

• Punctual

• Positive attitude and willingness to   get along   with   co-workers

• Ability to manage responsibilities in a high- demand , fast-paced wo rking   environmen t

• Able to problem-solve and deal with unique customer   situations

• Ability to follow oral and written   instructions

• Ability to communicate effectively orally and in   writing

• Ability to   work   a flexible schedule including nights and weekends .

• Must be at least 18 years of age.

JOB QUALIFICATIONS

• High school diploma or equivalent required

• 1 +   year s   in the hospitality industry   (ex:   hotel   or   restaurant )   preferred

BENEFITS

• Chance to work in a fast-paced environment among a team of passionate team members that think and act like owners!

• Great Perks including product samples!