Technical Specialist
Description
At Epiq , your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.
Job Description:
Epiq i s a g l o b a l l e g a l p r o c e s s out s ou r c i n g ( L P O ) c o m pa n y s e r vicing l a w f i r m s an d c o r p o r a t i o n s i n m a j o r m a r k et s a r o u n d t h e g l o b e . F o u n de d i n 1 9 9 8 , Epiq l e a d s t h e i ndu s t r y i n l i t i g a t i on , d i sc o v e r y , c o u r t r e po r t i n g an d m anage d s e r vi c e s . W e he l p c o r po r a t i o n s a n d l a w f i r m s o f a l l si z e s l o we r o v e r h e a d c o s t s , r e d u c e r i s k , a n d s t r e a m li n e do c u m en t a n d e l e c t r o n i c da t a m anage m en t — s o the y c a n f o c u s o n t h e i r c o r e bu si ne ss .
W e a r e c u rr en t l y s e e k i n g a n eD i sc o v e r y T e c h n i c a l S p e c i a l i s t t o j o i n o u r d y na m i c s e r vi c e d r i v e n c u l tu r e i n Z u r i c h . T h e T e c hn i c a l S pe c i a li s t r o l e i s r e s p o n s i b l e f o r p r o v i d i n g te c h n i c a l s u p po r t t o eD i sc o v e r y p r o j e c t s t h r o u gh o u t t h e E U .
Firstly the contract will be for 6 months with the possibility of extension.
Responsibilit i es and E ss en t ial F u nction s
- P art i c i p a t e in co n su l ta t i o n w i th the client to d i sc uss pro j ect sp e c i f i c ati o ns, w or k f l ow a n d/ o r i ss u e s
- M a i nt a i n proper ch a i n of custo d y at a l l t i m es
- E x p o rt a nd p a c k a g e d e l i v e r a b l es f or r e v i e w p l at f or m s or s u b s e q u e nt pro c es si ng
- P rov i d e t ro u blesh o o tin g se r v i c es t o c l i e n ts
- Deve l o p, e n h a nce a nd m a i nt a i n o p e ra t i o n al pro c es s es a n d pro c e d ures to e nsure a co n s i s t e nt, cor r ect, c o m p l ete a n d t i m ely c o l l ect i on a nd p r oces s i ng of sp e c i f i ed s o ur c es
- P rov i d e d a i l y st a tus re p orts to P r oject M a n a g ers or c li e nt
- Docu m e n t a c t i o n s t a k en wh i l e p er f o r m i ng d a t a col l ect i on a nd p r oces s i ng t as k s
- M a i nt a i n t rac k i ng r e p o r ts f or a l l d a t a col l ect e d a nd p r oces s ed
- P ot e ntial l y w ork a d d i t i o n a l h o urs b e y o nd r e g u l ar sc h e d u l e t o m e e t custo m er c o m m i t m e n ts w h i c h m a y i nc l ud e e v e nin g s , w e e k e n ds a n d /or h o l i da y s
- P er f o r m o t h e r l i t i g a t i on su p p o rt t a s k s as n e c es s a r y
- P er f o r m d a ta c ol l ec t i o n s u s i ng i n d u s t r y s t a n d ard t o o l s s uch a s: Discovery Accelerator, M365 Purview e tc., (tr a i ni ng pro v i d e d).
- T he suc c es s f ul ca n did a te w i l l b e re q u i r e d t o w o rk w i t h Epiq t e a m s i n t he U K , E U, US a nd A s i a P a c i f i c
Req u i r ed Cha r a c te r isti c s / Qual i fic a tio ns
T h i s i s a v a r i e d r o l e i n wh ic h t h e s u cc e ss f u l c a n d i d a t e w i l l h a v e t h e o p p o r t u n i t y t o l ea r n ne w s k i l l s a n d s pe ci a l i zed te c h n o l o g i e s i n e D i sc o v e r y a n d Co m pute r F o r en s i c s . Y o u w i l l h a v e d i r e c t e x p o s u r e t o cl i e nt s an d m u s t the r e f o r e de m on s t r at e e xc ep t i o n a l p r o f e ss i o n a l i s m an d o ut s t an d i n g c o m m un i c a t i o n s k ill s . F u l l t r a i n i n g w il l b e p r o v i d e d . I t i s e x pe c t e d t ha t t h e s u cc e s s f u l c a n d i da t e w i l l de m on s t r at e t h e f o l l o w i n g q u a li f i c a t i o n s a n d c h a r a c t e r i s t i c s :
- F l u e n t level of spoken and written Ger m an - advantageous but not required
- E x p e r i e n c e i n a n I T ro l e - advantageous but not required
- B ach e l or’s d e gr e e in i n f o r m at i o n t ec h n o l o g y or r e l a ted f i e l d, or eq ui v a l e n t exp e r i e nc e
- S tro n g w r i t t en a n d oral co m m u ni c at i on s k ill s
- A bi l i t y to work i n a f ast -paced e nv i ro n m e n t b o t h a s a t e a m p l a y er a n d i n d e p e n d e nt l y
- A bi l i t y to h a n d l e m u l t i ple p r ojects s i m u l ta n e o us l y f rom a t ech n i c al a n d c l i e n t f ac in g a s p e c t
- S tro n g a n a l y t i c a l /cr i t i c al t hi n k i ng a n d pro b l em so l v i ng
- A bi l i t y to c re a t e d ocu m e n ta ti on on c o m p l i c a t ed t as k s t o cre a te r e p e a ta b l e pro c es s es
- Working knowledge of i n d ust r y st an d a rd l i t i g a t i o n su p p o rt d at a b a s e s /t o o l s , p re f era b l y i n a h o s ted e n v i r o n m e n t, e . g . Re l a t i v i t y , R i n gt a i l, N u i x e t c., a d v a n t a g e o u s b ut n ot re qu i red
- A n u n d er s t a n d i ng of t h e E l ectro ni c D i sc o v e r y Re f ere n c e M o d el ( E DRM) - a d v a n t a g e o u s b ut n ot re qu i red
We require all persons hired to verify identity and eligibility to work in Switzerland and to complete the required employment and security checks.
The successful individual must be authorised to work in Switzerland for any employer and must be a current resident in Switzerland.
#LI-JM1 #LI-Remote"
Your specific salary will be determined based on several factors:
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Location-based market rate for the role
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Your abilities in relation to the job specification
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Performance during screening and interview
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Pay parity with the wider team in the considered location
Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.
Click here to learn about Epiq's Benefits.
Epiq Leadership Compass
Fosters Relationships & Collaboration
Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.
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Build trust-based partnerships
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Nurture long-term relationships
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Remove collaboration barriers
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Celebrate cross-team success
Engages & Influences
Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.
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Use storytelling to build buy-in
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Align communication with organizational goals
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Guild alignment through strong engagement
Maximizes Performance
Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.
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Use data to identify improvement opportunities
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Make informed decisions
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Align team goals with boarder strategy
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Empower teams to manage their own goals
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Translate vision into clear priorities
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Prepare for disruptions with strong change management
Achieves Operational Success
Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.
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Improve workflows for team efficiency
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Use clear documentation and expectations
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Resolve issues quickly using data and feedback