Human Resources Advisor, Healthcare

The HR Advisor provides day-to-day Human Resources guidance and operational support to assigned client groups, independently managing employee relations matters and advising leaders on performance, policy, and workplace issues. Working closely with the Senior HR Business Partner, the HR Advisor translates people priorities into effective execution and ensures consistent delivery of HR programs and practices across the associate lifecycle.

The HR Advisor combines strong employee relations capability, operational discipline, sound judgment, and client service to support workforce, talent, performance, organizational change, and engagement initiatives. The role leverages workforce data and HR technologies, including Workday and emerging AI-enabled tools, to identify trends, improve processes, and enhance the leader and associate experience while maintaining high standards of integrity, confidentiality, and professionalism.

The candidate must live in the Winston-Salem, NC and immediate surrounding areas , since the position requires that the hired candidate work from the downtown Winston-Salem office a minimum of 2-3 days per week.

Primary Accountabilities

HR Advisory & Employee Relations (35%)

Provide day-to-day Human Resources support to assigned client groups, serving as a trusted resource to leaders and associates. Independently manage employee relations matters, including performance concerns, workplace investigations, corrective actions, conflict resolution, and policy interpretation. Coach leaders on consistent HR practices, documentation, and decision-making, escalating complex, high-risk, or strategically significant matters to the Senior HR Business Partner, HR Compliance, or Legal, as appropriate.

Business Partner Support, Talent & Organizational Effectiveness (25%)

Support the Senior HR Business Partner in executing workforce, talent, performance, organizational change, and leadership initiatives. Conduct analysis, coordinate activities and follow-up, and help ensure agreed-upon people actions and programs are effectively implemented.

Workforce Analytics, HR Technology & Continuous Improvement (10%)

Use Workday, Included, and other HR technologies to maintain accurate workforce information, generate reports, analyze trends, and support decision-making. Identify opportunities to simplify processes, improve workflows and data quality, and responsibly use technology, automation, and AI-enabled tools to improve HR service delivery.

Associate Experience, Engagement & Development (15%)

Support onboarding, engagement, recognition, learning, development, and retention initiatives. Conduct stay and exit interviews, monitor engagement feedback and trends, coordinate required training, and partner with leaders and Human Resources Centers of Excellence to support an inclusive, engaging, and high-performing workplace.

HR Operations, Compliance & Program Administration (15%)

Execute and administer core Human Resources programs and processes, including unemployment benefits, leaves of absence, workers' compensation, accommodations, benefits-related processes, HR documentation, and regulatory requirements. Ensure activities are completed accurately, consistently, and timely in accordance with company policies and applicable employment laws, partnering with Human Resources Centers of Excellence as appropriate.

Required Qualifications

Education

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, Psychology, or a related field required.

Experience

• A minimum of 7 years of progressive Human Resources experience; or any equivalent combination of experience and training in a business-facing HR role supporting multiple client groups.

• Demonstrated experience independently managing employee relations matters, including performance management, workplace investigations, corrective actions, conflict resolution, and policy interpretation.

• Experience coaching leaders on Human Resources practices, employment policies, associate performance, and workplace matters.

• Experience applying federal, state, and local employment laws and HR practices to support compliant and consistent employment decisions.

• Demonstrated experience using Workday HCM as an HR practitioner to execute HR processes, maintain workforce data, generate reports, and support talent and workforce activities.

• Experience using workforce data and metrics to identify trends and inform decisions.

-
Demonstrated ability to manage multiple priorities with strong attention to detail, professionalism, discretion, and confidentiality.

Knowledge, Skills & Abilities

• Strong knowledge of Human Resources principles, employee relations practices, and applicable employment laws and regulations.

• Strong coaching, consultation, conflict resolution, and problem-solving skills.

• Excellent interpersonal, verbal, and written communication skills with the ability to build credibility and work effectively with leaders and associates at all levels.

• Strong analytical and critical-thinking skills with the ability to interpret information and recommend practical solutions.

• Proficiency with Google Workspace, Microsoft Office, Workday, and other HR technology platforms.

• Strong organizational skills, sound judgment, and the ability to manage competing priorities and sensitive information in a fast-paced environment.

Preferred qualifications include:

• Master's degree in Human Resources, Organizational Development, Business Administration, or a related field and/or a professional Human Resources certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR.

• Experience supporting multiple functions within a matrixed, multi-site, or geographically dispersed organization.

• Experience working closely with HR Business Partners and Human Resources Centers of Excellence to execute people programs and initiatives.

• Experience supporting organizational change, workforce planning, talent and succession processes, organizational effectiveness, learning and development, or engagement initiatives.

• Experience leveraging workforce analytics, HR technology, automation, or AI-enabled tools to generate insights, improve processes, or enhance HR service delivery.

• Familiarity with continuous improvement, process optimization, and change management practices.

Individual Competencies:

• Judgment: Applies relevant knowledge, experience, critical thinking, and consideration of potential implications to make sound decisions and determine when escalation is appropriate.

• Coaching: Provides guidance and feedback that helps leaders and associates navigate workplace matters, improve performance, and achieve organizational objectives.

• Problem Solving: Gathers and analyzes relevant information to evaluate issues, identify options, and develop practical solutions.

• Influential Communication: Communicates clearly and respectfully, listens to different perspectives, and adapts messaging to effectively address concerns and influence outcomes.

• Collaboration: Works effectively across Human Resources and the business to achieve shared goals and deliver coordinated solutions.

• Digital Fluency: Effectively uses HR technologies, workforce analytics, and emerging productivity tools to improve processes, decisions, and the associate and leader experience.

• Integrity: Builds trust by taking responsibility for actions, following through on commitments, acting ethically, and maintaining confidentiality.

The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Duties responsibilitie