Risk & Outsourcing Officer

Join us at Nayax, a global fintech leader (NASDAQ; TASE: NYAX) revolutionizing the world of cashless payments, consumer engagement, and business management solutions. With more than 1,200 employees across 12 offices worldwide. At Nayax, you’ll be part of a diverse and innovative community where your work makes a real impact and helps shape the future of payments.

We are looking for a Risk & Outsourcing Officer to join our team for a maternity leave cover . The risk manager will reports to the Board and administratively to the Company’s CEO

Your key responsibilities will include

Risk Management

• Develop, implement, and maintain the Risk Management Framework – covering strategy, policy, methodology, the Risk Register, and related documentation.

• Facilitate quarterly risk workshops with risk owners to update risk assessments, probability/impact ratings, and improvement plans; prepare quarterly and annual risk reports for the Board.

• Monitor Key Risk Indicators (KRIs) and Early Warning Indicators (EWIs) together with risk owners; maintain the Incidents Register, coordinate root cause analysis and corrective action tracking.

• Maintain and annually review the Incident Management Policy, Business Continuity Policy, BCP, and Disaster Recovery procedures; participate in annual BCP testing.

• Monitor the internal risk control environment and recommend improvements where gaps are identified.

• Develop training materials and deliver employee training on risk management, KRIs/EWIs, incident management, and business continuity.

Outsourcing

• Develop and maintain the Outsourcing Framework – including Outsourcing Policy, Procedure, Third-Party Management Policy, and related registers.

• Conduct risk-based due diligence on prospective providers, covering financial stability, operational capability, information security, and regulatory compliance.

• Review and negotiate outsourcing agreements to ensure mandatory provisions are included (audit rights, data protection, BCP, sub-outsourcing controls).

• Run a continuous monitoring programme for all outsourced functions – covering SLA and quality compliance, performance evaluation, and BCP measures, with heightened scrutiny for critical and important services.

• Manage concentration risk; escalate material incidents or non-compliance to senior management and, where required, to the Bank of Lithuania.

• Ensure all outsourcing arrangements comply with EBA/GL/2019/02, DORA, GDPR, and PSD2/PSD3; prepare and submit regulatory notifications; liaise with supervisors and auditors as required.

• Maintain documented exit strategies and contingency plans for all critical and important outsourced functions.

What Makes You a Great Fit

• University degree in Finance, Law, Economics, Business Administration, or a related field.

• 4+ years of experience in risk management or outsourcing governance in a financial institution or regulated environment.

• Knowledge of AML/KYC and EU financial services regulations (EBA guidelines, DORA, PSD2/PSD3, GDPR).

• Proactive, analytical, and organised - comfortable managing multiple workstreams under tight deadlines.

• Full professional proficiency in Lithuanian and English;

• Risk management certification or relevant qualification courses are an advantage

Compensation & Benefits

• Competitive monthly salary: €5,700 – €7,200 gross (based on experience and qualifications)

• Private health insurance included

• Employer contribution to third-pillar pension system.

• Additional benefits provided in line with company policy

• Supportive work environment with growth opportunities

Why Join Nayax

• Lead and enhance the company’s risk management framework.

• Work closely with the CEO and Board, influencing key decisions.

• Collaborate across teams on impactful, cross-company initiatives.

• Gain exposure to fintech operations and regulatory frameworks in a global setting.

• Take ownership of your work and make a real impact on our customers.

• Join a fast-growing global fintech company that values innovation, teamwork, and exceeding customer expectations.