Epic Patient Access Analyst
Description
Our patients are our number one priority! We're committed to giving children back their childhood!
Job Posting Title
Epic Patient Access Analyst
Location
Dallas - Shared Services
Additional Posting Details
Monday - Friday
8:00am - 5:00pm with after-hours support for upgrades
Job Description
Duties/Responsibilities
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Provide regular status reports to management as required
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Lead meetings as required and participate on committees as directed
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Participate in customer discussion offering suggestions and recommendations
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Maintain a positive image when dealing with deadlines and demanding, highly stressful situations
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Organize discovery sessions to identify the operational needs of the organization
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Mentor analysts dedicated to assigned application
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Work independently on all tasks, including but not limited to facilitation of both internal and external customer meetings
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Work all levels of incidents and change orders independently
Analysis Functions
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Analyze any customer-reported problems to determine corrective action and provide timely feedback
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Work with all IT and Empower teams to identify appropriate solutions for various operational and technical needs
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Identify the most appropriate methods for build and report distribution
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Work independently on all tasks, including but not limited to facilitation of both internal and external customer meetings
Reporting Functions
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Build and maintain Reporting Workbench reports
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Answer questions by interpreting data at a deeper level and providing actionable recommendations
Documentation and Testing Functions
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Ensure department documentation is at current levels
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Preform application and integration testing for the assigned module
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Perform validation testing with end users to gain operational acceptance and feedback to new build components/optimization projects
Interpreting Workflows Functions
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Understand and can analyze Epic workflows
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Assist with translation of workflow based report requests to specific data points required for report development
Third Party Applications Function
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Support integration with third party applications, when applicable
Required Skills/Abilities
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High school diploma or equivalent
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One or more Epic Certifications in Patient Access related applications - Cadence, Prelude, Grand Central, Welcome, Referrals, Eligibility (RTE)
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Candidates must live or be willing to relocate to the Dallas-Forth Worth metroplex