Technical Consultant
Description
As Technical Consultant, you are the trusted technical advisor in our Enterprise Sales motion. Working closely with Account Executives, you'll guide prospective customers through everything that happens before the contract is signed: understanding their technical landscape and needs, designing tailored demonstrations, running proof-of-concepts, and shaping the technical content of RFP/RFI and security responses.
This role is key to converting our largest, most complex prospects — dioceses, regional church bodies, and multi-parish organisations — by proving ChurchDesk meets their functional, security, and compliance requirements. Once a deal is won, you'll partner with the Enterprise Project Manager and CSMs to ensure a clean handover into rollout.
You'll be part of the Enterprise team, reporting to the Head of Enterprise, with monthly 1:1s and weekly check-ins.
About your new role
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Lead technical discovery with prospects — digging into their current infrastructure, data, and workflows to understand where processes break down, not just what they say they want.
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Design and build prospect-specific demo environments using their own terminology, structures, and use cases, showing exactly what daily life on ChurchDesk would look like.
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Set up and run scoped proof-of-concept (PoC) deployments that validate security, performance, and functional fit ahead of contract signature.
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Own the technical response to RFPs, RFIs, and security questionnaires (encryption, GDPR, hosting, API limits) as the central technical point of contact, working closely with the AE.
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Secure the "technical win" by getting IT, security, and data-protection stakeholders to formally confirm ChurchDesk meets their requirements
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Document technical commitments, constraints, and dependencies , and hand over a clean, accurate technical picture to the Enterprise Project Manager and CSM — ensuring what was sold is what gets delivered.
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Act as the prospect's Trusted Technical Advisor and the deal's technical conscience throughout the sales cycle, giving honest and accurate answers even when it means surfacing limitations early.