Inside Sales Representative

Position

Inside Sales Representative

Job Description

We are seeking a motivated and detail oriented Inside Sales Representative to join our sales team in Cluj Napoca .

As the Inside Sales Representative , you will be responsible for managing customer relationships, handling inquiries and orders, and supporting the sales process from initial contact to delivery.

This role requires strong communication skills, a proactive sales mindset, and the ability to work with technical product information in a fast-paced environment.

Key Responsibilities

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Handle incoming sales inquiries and provide quotations to customers

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Manage and follow up on customer orders and delivery timelines

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Support field sales and purchasing teams with accurate and timely information

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Maintain CRM and ERP systems with up-to-date customer and order data

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Build strong relationships with existing and new clients

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Track and manage stock availability and lead times

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Prepare reports and analyze sales data using Excel

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Collaborate with logistics and warehouse teams to ensure smooth operations

Requirements

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Customer Service Orientation – Strong communication skills, with the ability to build and maintain customer relationships and provide timely support.

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Attention to Detail – High level of accuracy in processing quotes, orders, and managing inventory or delivery timelines.

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Team Player – Ability to collaborate closely with purchasing, logistics, and field sales teams to ensure smooth operations and customer satisfaction.

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Organizational Skills – Ability to manage multiple accounts, prioritize tasks, and meet deadlines in a fast-paced environment.

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Languages – Fluent in English (both written and spoken);

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Initiative and Drive – Proactive approach to identifying opportunities, following up on leads, and closing sales.

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Adaptability – Flexibility to work with changing customer demands, product ranges, and market conditions.

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Proficiency in Microsoft Office, especially Excel (pivot tables, VLOOKUP, data filtering, etc.)

What is in it For You?

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Health & Fitness Allowance

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Meal Allowance

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Employee benefits

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Open-minded corporate culture

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Reliable & trusting employment relationship

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Cooperative team with flat hierarchies and short ways of communication

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Professional and personal development

Arrow is an equal opportunity employer and is committed to creating a diverse working environment by providing equal employment opportunity for all qualified persons.

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Location

RO-Cluj Napoca, Romania (Calea Dorobantilor)

Time Type

Full time
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Job Category

Sales