Network Operations Engineer II
Description
What this Job Entails
The Network Operations Engineer II is a network support engineer for managing and troubleshooting Network Production environments. This position requires the ability to work independently with a high level of accuracy and attention to detail.
Scope
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Applies company policies and procedures to resolve a variety of issues
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Works on problems of moderate scope
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Receives general instructions on routine work and detailed instructions on new projects
Your Roles and Responsibilities
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Participate in production network and internet peering strategies
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Experience with networking technologies relative to content delivery network, monitoring capacity and peering traffic.
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Day-to-day activities involve working on multiple vendor servers and various software and hardware issues
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Handle traffic and any other queries raised by ISP/partners
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Support team in handling network and traffic peering for any incidents such as input errors, CRC, Capacity, Routing, Protocol, etc.
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Knowledgable in troubleshooting of optical (DWDM, CWDM) and IP network components.
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Working with multiple TAC vendors to fix the hardware issues
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Work with ISP/vendors on fixing any issues related to network
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Participate in 24/7 support with other teams across the globe. Some weekend work may be required.
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Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.
Required Qualifications/Skills
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Bachelor’s degree (B.S/B.A) from four-college or university and 2+ years’ related experience and/or training; or equivalent combination of education and experience
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Builds productive internal and external working relationships
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Exercises judgment within defined procedures and practices to determine appropriate action
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Understanding of network and traffic peering
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Understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies will be advantages.
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Understanding of preparing root cause analysis for any network and server outages.
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Strong communication skills, including the ability to work with service providers, colocation facilities, and ISPs around the world
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Good understanding of:
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IP networking concepts (IPv4/IPv6, BGP, OSPF, MPLS)
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Optical technologies (e.g., DWDM, CWDM, fiber types, optical modules)
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Knowledgeable on Layer 1 troubleshooting.
Preferred Qualifications
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Experience working in a multi-vendor network environment.
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Experience on Optical Devices Cienna/Infinera/Huawei preferred.
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Network certifications. CCNP/JNCIP/Ciena preferred