Crisis Center - Behavioral Health Technician )PRN)
Description
Job Description
Job Summary
The Behavioral Health Technician I position is responsible for providing direct and supportive care to clients/patients. Duties generally include, but are not limited to, providing general oversight of day to day activities and at times, redirect of clients/patients; health monitoring (vital signs), intervene/respond to crisis and communicate with established treatment team, facilitate group education/structured activities, and/or transport clients/patients as needed. Behavioral Health Technicians are responsible for possessing a basic understanding of client/patient treatment plan, monitoring and documenting client/patient behavior and providing safe, therapeutic, and /supportive environment for clients/patients.
Essential Job Functions
For Residential Facility and Withdrawal Management
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Admit, supervise, monitor, transfer, and discharge clients/patients.
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Ensure monitoring of vital signs, signs and symptoms of withdrawal, and possess knowledge to determine need for escalation to medical intervention when critical symptoms present.
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Obtain and record vital signs and relevant medical symptoms per policy and/or as indicated by medical personnel when applicable.
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Oversee medication administration per policy and procedure and as permitted by appropriate training certifications/permissions.
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Adhere to all medication policies and work with trained nursing staff to ensure all medication policies are followed whether self-administered by client/patient or staff-administered when appropriate training permits.
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Maintains accurate records of client medications and documents the self-administration of medications by clients or staff administration of medications.
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Monitors client self-administration of over the counter (OTC) medications, as well as the inventory and storage of OTC medications.
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Properly documents client’s reported blood glucose level as indicated and maintains agency approved equipment per manufacturer’s guidelines.
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Reports medication errors and/or medication discrepancies per agency policy and procedures.
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Follows Medication Storage and Destruction Policy & Procedure.
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Screen and monitor clients/patients for signs and symptoms of withdrawal to ensure that safety and recovery needs are being met (when applicable).
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Facilitate client/patient supervision checks per policy and/or procedure or when indicated by a safety/precautions plan.
For Illinois Only in addition to other duties listed: Serve in on-call for shift coverage.
For Residential Care Facility (RCF):
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Assist clients/patients with personal care (e.g. grooming, bathing, dressing, etc.) when needed.
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Admit, supervise, monitor, transfer, and discharge clients/patients.
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Ensure monitoring of vital signs and possess knowledge to determine need for escalation to medical intervention when critical symptoms present.
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Obtain and record vital signs and relevant medical symptoms per policy and/or as indicated by medical personnel when applicable.
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Oversee medication administration per policy and procedure and as permitted by appropriate training certifications/permissions.
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Adhere to all medication policies and work with trained nursing staff to ensure all medication policies are followed whether self-administered by client/patient or staff-administered when appropriate training permits.
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Maintains accurate records of client medications and documents the self-administration of medications by clients or staff administration of medications.
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Monitors client self-administration of over the counter (OTC) medications, as well as the inventory and storage of OTC medications.
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Properly documents client’s reported blood glucose level as indicated and maintains agency approved equipment per manufacturer’s guidelines.
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Reports medication errors and/or medication discrepancies per agency policy and procedures.
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Follows Medication Storage and Destruction Policy & Procedure.
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Note: Any self-administration of medication has to be with physician orders (whether OTC or prescribed medications).
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Facilitate client/patient supervision checks per policy and/or procedure or when indicated by a safety/precautions plan.
For all locations
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Encourage clients/patients to adhere to program expectations and rules in a trauma informed manner and communicate concerning behaviors to the treatment team and supervisor as soon as possible. The supervisor and/or treatment team will assist with developing/implementing therapeutic interventions.
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Participate as an active member of the treatment team by helping to identify client’s strengths, needs, abilities and preferences.
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Document and/or report at shift change and/or in client/patient record any exceptional behavior and/or areas of concerns related to client’s behaviors/interactions.
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Assist in admission/orientation process with regard to client rights and rules under the supervision of the assigned supervisor. This may include obtaining vital signs, safety search of client/patient and/or belongings and collecting any urine/lab specimens for testing.
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Facilitate urine collection, testing, lab send-offs, and document in the client record following policy and procedures.
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Operate telephone system, record incoming messages accurately, place telephone calls as necessary or directed practicing good customer service skills and respond to crisis calls as necessary communicating with supervisor and/or treatment team in a timely manner.
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Assist, educate, and redirect clients/patients in performing daily activities as needed.
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Monitor client activities and document client activities occurring on shifts that are relevant to client’s/patient’s progress or behavior, including bed check documentation during overnight shifts.
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Ensure all clients/patients are accounted and present in scheduled activities.
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Foster adaptive behavior in clients by encouraging positive social interaction and role-modeling a solution focused approached to issues of concern.
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Ensure precaution protocols are adhered to and appropriate documentation occurs.
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Assist in monitoring general health conditions of clients/patients facilitating communications with the supervisor or treatment team in a timely manner.
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Prepare for and facilitate group rehabilitative support, education, recovery skills, or recreation groups as scheduled and assigned. NOTE: In some programs, this may be a core aspect of job duties.
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Provide client/patient transportation as needed to and from appointments. NOTE: In some programs, this may be a core aspect of job duties.
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Maintain a standard of behavior that is, at all times, consistent with Organization Code of Conduct and program philosophy.
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Complete all mandatory trainings within the required time frame within State Regulatory/CARF Standards.
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Attend staff meetings, treatment team meetings, training sessions, etc. as requested by supervisors.
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Maintains a safe and clean environment by observing general rules of good housekeeping.
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Reports maintenance problems, broken or malfunctioning equipment, other mechanical safety concerns following established reporting procedures.
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Be knowledgeable and adhere to all program policies and procedures.
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Demonstrate interest in long term and short term goals and objectives of the organization.
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Other duties as assigned by Leadership.
Knowledge, Skills, and Abilities
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Knowledge of confidentiality laws governing the treatment of substance use and mental health disorder treatment.
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Capable of communicating ideas clearly and effectively both verbally and written to produce clear and concise reports.
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Ability to read and interpret documents such as safety rules, operating maintenance instructions, and procedure manuals.
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Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
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Ability to write routine reports and correspond