Network Operations Engineer I

What this Job Entails

The Network Operations Engineer I is a network and server support engineer for CDN cluster environments. This position requires the ability to work independently with a high level of accuracy and attention to detail.

Scope

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Applies company policies and procedures to resolve routine issues

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Works on problems of limited scope

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Receives detailed instructions

Your Roles and Responsibilities

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Provide support for global production content delivery network deployments

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Understanding of production and corporate network and internet peering strategies

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Understanding of server hardware technologies relative to content delivery performance and capacity

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Day-to-day activities involve working on multiple vendor servers and various software and hardware issues

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Assist with traffic and any other queries raised by ISP/partners

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Support team in handling switches for any incidents such as input errors, CRC, RMA etc.

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Work with ISP/vendors on fixing any issues related to network

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Participate in 24/7 support with other teams across the globe. Some weekend work may be required.

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Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.

Required Qualifications/Skills

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Bachelor’s degree (B.S/B.A) from four-college or university and 0 to 2 years’ related experience and/or training; or equivalent combination of education and experience

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Builds stable working relationships internally

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Follows standard practice and procedures when analyzing situations or data

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Understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies

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Understanding of preparing root cause analysis for any network and server outages Programming and scripting capabilities

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Strong communication skills, including the ability to work with service providers, colocation facilities, and ISPs around the world

Preferred Qualifications

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Experience working in a multi-vendor network environment.

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Network certifications, including server level certifications

Physical Demand & Work Environment

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Must have the ability to perform office-related tasks which may include prolonged sitting or standing

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Must have the ability to move from place to place within an office environment

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Must be able to use a computer

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Must have the ability to communicate effectively

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Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Salary Range

45,280.00 - 56,600.00 EUR (Annual)

• Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.

• Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.