Transportation Coordinator

T ransportation Coordinators   are responsible for   communicating route information to their drivers and ensuring they have the resources necessary to succeed at their tours of duty. Their main duties include logging each call, providing answers to questions by retrieving information from the necessary   departments   and supervising the field units’ routes to prioritize and organize their schedules.

Responsibilities:

-
Supervise and advise 30-60 drivers and monitors.

-
Responsible for developing and implementing efficient routes across several regions   with regard to   individual client needs. Assign driver assignments that reflect knowledge and good judgment   regarding   employee skills and performance.

-
Must be able to receive, record, retrieve and deliver messages accurately,   clearly   and pleasantly; routinely solve operational problems, while   maintaining   cordial, professional relations with guardians, clients, program staff, customer staff, and all   Company employees .

-
Maintain and reinforce compliance with Company policies through dispatch and direct observation; develop driver skills through discussion and example.

-
Promote   good performance   through your positive support and recommend reassignment or   appropriate discipline   for non-compliance with Company rules or standards.

-
Spend sufficient time behind the wheel to know the routes, the clients, the drivers, and the programs and facilities;   observe   and supervise drivers in action, provide emergency back-up for absent drivers.

-
Build and   maintain   a positive relationship with those you supervise; understand and address the challenges they face.

-
Develop and maintain a professional rapport with   all of   our customers which includes but not limited   to;   programs, guardians, special needs clients of all ages and customer contacts from the organizations with whom we contract.

-
Maintain detailed and organized records to accurately perform monthly billing count

Qualifications:

-
Must   have prior supervising experience.

-
Must be self-motivated, show initiative, and have a strong work ethic.

-
Excellent customer service skills , be   detail-oriented,   and like   solving problems.

-
Learn the programs, clients, and employees sufficiently to determine   appropriate assignments .

-
Enjoy   working with children.

-
Exhibit good technology skills; experience with Microsoft Office suite (Excel, Word, SharePoint, Outlook), Google Chrome, Android tablets, etc.

-
Must   maintain   a safe driving record and driver’s license and respond to coverage needs as   required .

-
Must be able to work comfortably in a small and busy office environment.

-
Must be able to sit , stand, stretch, reach,   lift   and walk during an 8-hour shift.

-
Must be flexible and adaptable with ever-changing assignments.

-
Flexible schedule   including   early morning shifts.

Pay ra te : $2 5 /hour

Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time .