Diagnostic Technical Author
Description
We’re looking for passionate, detail-oriented Diagnostic Technical Authors with experience in agricultural and/or plant machinery to join our growing team in Warwick.
In this role, you’ll create and maintain high-quality digital technical publications, including workshop and diagnostic manuals, helping technicians understand, diagnose and repair complex machinery effectively.
Main Responsibilities
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Create clear workshop and diagnostic procedures, including step-by-step pinpoint test routines and symptom charts.
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Gather, interpret and consolidate technical and engineering information.
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Transform complex systems and technical specifications into structured, easy-to-understand content.
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Produce service documentation using information supplied by engineering teams.
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Work with key internal teams and customer stakeholders to obtain and validate technical information.
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Use structured authoring tools, content management systems and established authoring guidelines.
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Interpret and utilise CAD data and other technical software.
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Create clear and concise briefs for Technical Illustrators.
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Proofread and quality-check technical documentation to ensure accuracy, consistency and compliance with required standards.
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Contribute to the ongoing improvement of authoring processes, tools and working methods.
What We’re Looking For
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Experience or a strong technical background in agricultural and/or plant machinery.
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Excellent written and spoken English, with the ability to communicate complex technical information clearly.
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A good understanding of vehicle or machinery diagnostic systems and communication networks such as CAN, LIN and MOST.
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Strong technical aptitude and the ability to quickly understand complex systems.
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A genuine interest in emerging technology, particularly AI, coding and scripting, and how these can enhance technical authoring.
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Strong research skills and the ability to identify and interpret the information needed to complete a task.
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Experience working with content management and/or structured authoring systems.
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An understanding of how to adapt technical content for different audiences and levels of expertise.
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Strong communication and stakeholder-management skills, including the ability to influence and persuade.
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Excellent organisation skills, with the ability to manage competing priorities and deliver to tight deadlines.
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A keen eye for detail and strong proofreading skills.
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A proactive approach to identifying opportunities for improvement and proposing practical solutions.
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A collaborative, thorough and self-motivated approach to work.
Hours & Location
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40 hours per week
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Warwick - flexible hybrid working
What We Offer
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Enhanced leave policies, including sickness and parental leave
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Refer-a-friend scheme
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Internal employee recognition and award schemes
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Wellness contribution
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Medical cash plan
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Employee discount portal
Why Aleido?
At Aleido, we believe in open collaboration, meaningful relationships and finding possibilities in everyday challenges.
You’ll be joining a people-focused, collaborative and forward-thinking environment where your expertise and perspective are valued. You’ll also have the opportunity to work with evolving technologies and help shape how complex technical information is created and delivered.