Technical Customer Engineer II

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Conducting on –site service for Nordson PPS produce (MD, PELL, EDI ) which comprises installation, Start –up, commissioning, trouble-shooting ,claim management ,training and maintenance.

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Supervise and execute installation and commissioning of PPS’s product, coordinate all relevant on-site construction with the OEM company /owner .Monitor site progress and report project status to the project Management, Schedule tasks and staff in accordance with contract conditions, customer’s requirement and cost budget.

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Repair PPS components in Shanghai plant and at customer site.

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Startup and commissioning of Nordson PPS product at customer site .

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Ensure that the installation quality.

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Follow-up open issues until completion of project, submit formal acceptance and archive files and documents on sever.

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Act professional at site to achieve full customer satisfaction.

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Recommend spare parts and preventive maintenance service to customer.

• Familiar with Siemens Step7 / WinCC/ Profile bus.

• Above 5 Years relevant working experience in site service for Polymer/plastics plants experience in molding company .

• Ability to independently analysis problems onsite ,customer solution shall be proposed and carried out in close communication with the service Dept.

• Strong communication skills, result-oriented and with team-spirited ,initiative working attitude and high motivation

• Willingness to travel frequently ,being able to work under difficult condition and flexible to work overtime and weekends

• Good Chinese and English communication skills ,Both in speaking and writing are mandatory .