Manager, Advisory Services: Financial Transformation - Revenue Cycle
Description
Manager, Advisory Services: Financial Transformation - Revenue Cycle
*General travel requirements between 25-75% largely dependent on client engagement
About the Practice
Premier's Financial Transformation Advisory Practice reimagines the entire patient financial journey, from intake to invoice, helping health systems achieve sustainable margin improvement through an integrated, enterprise-wide approach. Rather than pursuing isolated fixes, our team works end-to-end across three interconnected pillars that drive lasting financial performance:
- Revenue Cycle: Reducing revenue leakage, accelerating cash flow, and elevating the patient financial experience through transparent, consumer-friendly billing and tech-enabled visibility into performance.
- Managed Care: Strengthening payer accountability, contracting, and reimbursement integrity, and evaluating payer relationships through benchmarking and strategic insight so clients can negotiate from a position of strength.
- Clinical Integrity: Improving clinical documentation accuracy to strengthen both care quality and reimbursement integrity, bridging the gap between clinical excellence and financial performance.
Because every part of the care journey, from clinical documentation to billing and payer strategy, is interconnected, our consultants combine trusted advisory relationships with advanced analytics, automation, and AI to help clients reduce friction, uncover hidden opportunities, and strengthen accountability across the enterprise. National benchmarks and strategic collaboratives give our teams, and our clients, insight no single organization could access alone. This approach has driven measurable results for health systems nationwide, including hundreds of millions of dollars in combined financial and clinical transformation savings and tens of millions in revenue gains from optimized payer strategy and denial management. Our practice was recognized with Modern Healthcare's Best in Business award in the Consultants: Healthcare Management category in both 2024 and 2025.
What You'll Be Doing
The Manager works collaboratively within a team of highly qualified Advisory consultants to deliver revenue cycle performance improvement to healthcare systems. This role is dedicated to the Revenue Cycle service line, combining deep operational expertise across the patient financial journey (patient access, coding, billing, collections, denials management, and cash operations) with hands-on experience optimizing and implementing the EMR and technology platforms that power revenue cycle performance. This position is primarily responsible for performing billable work for clients and actively leading and managing a significant workstream or project.
The Manager oversees all aspects of the workstream or project assigned, including day-to-day management of activities and staff. They provide input, guidance, and quality assurance on team deliverables and presentations throughout each phase of a project, mentor staff working with them, and are responsible for building strong, referenceable client relationships.
The Manager also participates in internal Premier activities, including practice development and required/approved educational opportunities, and stays current on revenue cycle technologies and EMR platforms Premier offers to its clients.
Core Expectations
- Maintain utilization targets for client billable projects
- Create value through meaningful client relationship management, solution development, and implementation delivery
- Create a positive team environment by enriching staff skills and knowledge and fostering a productive, collaborative environment
- Create value for the Advisory practice through meaningful participation in activities that grow and enrich the practice, or the Revenue Cycle service line specifically
Role-Specific Expectations
Managers on the Revenue Cycle team bring operational expertise across the end-to-end revenue cycle, including patient access and registration, insurance verification and prior authorization, charge capture and coding, billing and claims submission, denials management and appeals, and cash posting and collections. Familiarity with EMR and revenue cycle technology is a valuable capability for this role. Additional expectations include:
- Lead the development and execution of revenue capture strategies to reduce leakage and accelerate cash flow across patient access, coding, billing, and denials
- Lead the identification and implementation of cost reduction strategies across revenue cycle operations, including staffing efficiency, process redesign, and vendor/technology spend
- Contribute to EMR and revenue cycle technology optimization efforts where relevant to the engagement
- Lead day-to-day project management for revenue cycle workstreams, including scope, timeline, budget, and risk management
- Serve as a trusted, client-facing leader, building strong relationships with client revenue cycle and finance leadership and communicating progress, findings, and recommendations with confidence and clarity
- Apply analytics capabilities, including data visualization, trend analysis, and performance benchmarking, to identify revenue cycle improvement opportunities and track engagement outcomes
Key Responsibilities
Client Delivery & Analysis (60%)
- Execute, direct, and oversee revenue cycle data analyses, including A/R, denials, coding/charge capture, and EMR workflow performance, initiate interpretations and conclusions, and prepare verbal and graphic presentations using methods that are professionally sound, efficient, and conform to standards
- Perform quality assurance on project deliverables
- Lead client interviews and apply analytical tools/methods to determine client needs across revenue cycle operations and technology; summarize findings coherently and draw insight from observations, interviews, and data
- Develop accurate conclusions and draft recommendations for team leadership review; develop final recommendations and solutions for client review, tied to revenue cycle operational and EMR/technology optimization outcomes
- Execute project plans in accordance with engagement statements of work and to client satisfaction
- Develop presentations and deliverables that communicate strategy, financial impact, and outcomes to client audiences
- Generate billable revenue by conducting assigned analyses, writing and preparing reports, and assisting clients in implementing recommended changes
- Guide and lead project management activities for assigned projects, including EMR/technology optimization and implementation workstreams
- Manage project budget, expenses, and profitability
- Manage and mentor staff assigned to their projects
- Participate in risk and issue identification and mitigation with the project leadership team
Practice Development (15%)
- Participate in practice development activities for the Advisory Services Practice overall, or specifically for the Revenue Cycle service line
Technology & Solutions (10%)
- Learn and stay current on Premier-based technologies and services, as well as leading EMR and revenue cycle platforms, relevant to revenue cycle engagements
Business Development (10%)
- Actively listen for market opportunities on current engagements and through collaborative networks; communicate potential leads to managers
- Contribute to sales presentation deliverables using prescribed formats and technology; proactively seek opportunities to participate
- Identify opportunities to improve client and practice profitability
Training (5%)
- Complete all required training on an annual basis
Required Qualifications
Work Experience: 5 or more years of applicable experience
Education: Bachelor's degree; Master's degree preferred
Preferred Qualifications
Skills
- Coordinate and deliver effective verbal and written presentations to client audiences communicating