Interns - Technical Author

The Trainee technical author should be able to understand how to develop, researcher, and revise aircraft maintenance manuals, system maintenance manuals, component maintenance manuals, component maintenance publication , and service bulletins for the aerospace industry in accordance with customer requirements.They will manage the quality of work on an on-going basis within timescale and quality parameters, to ensure that it meets the customer requirements.

• Great Place to Work® Certified

Flatirons Solutions has been consistently recognized as a Great Place to Work by the Great Place to Work® Institute for four consecutive years, reflecting our strong culture of trust, collaboration, and employee empowerment.

• T op 25 Safest Workplaces

We are proud to be named among the Top 25 Safest Workplaces by Kelp for three consecutive years (2023, 2024, and 2025) , demonstrating our ongoing commitment to employee safety and well‑being.

• Recognized as a Safe Place to Work

In 2025 , Flatirons Solutions was officially recognized as a “Safe Place to Work” by CecureUs , reinforcing our focus on secure, inclusive, and people‑first workplace practices.

Key Responsibilities

Responsibilities

• Understand how to write procedures and technical documentation to fulfil multiple customers’ applicable writing specifications: technical accuracy is compulsory.

• Understand how to revise technical content of existing manuals specified by engineering specifications.

• Ability to coordinate all phases of the manual processes, from source data, organizing and interpreting content, ordering art and incorporating the parts list.

• Ability to review manufacturer's drawings, and other data relative to operation, maintenance, and service of equipment.

• Ability to study blueprints, schematics, engineering drawings, parts lists, specifications, mock-ups, and product samples to integrate and delineate technology, operating procedure, and production sequence and detail.

• Organizes material and completes writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology.

• Other duties may be assigned.

• Understand and adhere to all requirements of the Quality Management System and the Information Security Management System.

Competency

• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Able to read and interpret written information. Capable of writing detailed theory of operation.

• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity.

Skills, Knowledge & Expertise

Requirements

Education/Experience

• Bachelor’s degree in mechanical/aeronautical/AME, or a related field or one to two years of related experience and/or training or equivalent combination of education and experience.

Computer Skills

• Familiarity with one or more of these applications would be a plus: MS Word, MS Excel, MS PowerPoint, FrameMaker, Interleaf, SGML based desktop publishing software.

Miscellaneous

• Ability to understand and interpret technical information and concepts.

• Excellent communication and collaboration skills.

• Good organizational and time management abilities.

• Ability to work independently and as part of a team.

• Attention to detail and commitment to producing high-quality work.

Job Benefits

An exciting job in a global atmosphere working with state-of-the-art technology, talented, dedicated, and experienced colleagues, and world-class, technology-driven customers. Flatirons is the type of organization where you will be able to have a significant impact in a growing marketplace, make yourself heard, and contribute to our overall success. We offer you a competitive salary and benefits, as well as a high degree of independence and flexibility.This role supports global operations and delivers solutions across content lifecycle management, technical documentation, publishing, flight operations manuals, and data archiving.