Materiel Support Specialist for EF - Moncloa

Job Description:

IMPORTANT: Location of the position is Moncloa CGEA Responsible of managing Customer Orderbook and performance for Spares and Repair processes within EF contracts scope.

Act as an Airbus focal point at customer facilities ensuring correct management of Spares & Repairs processes  as part of the C3 contract. Permanent alignment with final customer.

Monitor OD KPIs, carrying out a deep analysis in order to improve the performance of the whole organization

Identify and inform of any potential risks to n+1 and ensure implementation of mitigation actions among the operational teams.

Act as focal point for any customer escalation or prioritization, and ensure priorities are clear for the operational teams in order to ensure Customer satisfaction.

Lead Internal/External customer meetings to ensure alignment with OD teams activities.

Reporting a clear and reliable orderbook status

Support processes definition optimizing OD performance

Assist to internal EF Materials meetings and coordinate any operative issue/activity related to Customer.

Support Customer Programs Meetings and ensure accomplishment of OD actions.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company

Airbus Defence and Space SAU

Employment Type

Permanent

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Experience Level

Professional

Job Family

Material Support & services

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